SL8500 - Customer Actions Required for Service or Replacement of CAP or CAP Motor Assembly in Library

Asset ID:	1-79-1623730.1
Update Date:	2017-08-07
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1623730.1 : SL8500 - Customer Actions Required for Service or Replacement of CAP or CAP Motor Assembly in Library

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Purpose

Customer Actions Required for Service or Replacement of CAP (Cartridge Access Port) or CAP Motor Assembly in Library.

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This document provides the actions to be done by the Customer before and after the Field Engineer service action.

Details

TSC Engineers:

Please copy/paste the following text into a public note of the Service Request.

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The customer must follow these actions:

Prior to the CSE/FE Service Action, The CAP needs to be offline to the Host and Library. The Service Safety Door will need to be engaged.

Following the Service Action, the CAP will need to be brought back online to the Library and Host.

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