Sun StorageTek SL500 Modular Library System
 

PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL500 Library
 

In this Document

Purpose

Details

References

Applies to:

Purpose

Customer Actions Required for Library Service Repair/Replacement of RLC/RLE, HBC, Power Supply or 5 Volt Fan Assembly.

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To report errors or request improvements to this document, please go to http://support.oracle.com and put a comment on Doc ID:1622581.1

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This document provides the actions to be done by the Customer before and after the Field Engineer service action.

Details

TSC engineers:

Please copy/paste the following text into a public note of the Service Request.

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Dear Customer,
As per the Oracle Support Agreement, you will find the actions needed to take place prior to and after the Oracle Field Engineer service action.

-Place the library and tape drives offline to the software application and the server operating system. The SL500 will need to be powered off.

-Once action is complete, bring library and drives back online to the server OS and software application.

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For assistance doing these actions, refer to the SL500 User Guide.

http://docs.oracle.com/cd/E24292_01/en/E21059/E21059_04.pdf

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