SL8500 - Customer Actions Required for Service or Replacement of PTP (Pass-Thru Port) Assembly on Library (Doc ID 1621893.1)

Asset ID:	1-79-1621896.1
Update Date:	2017-08-09
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1621896.1 : SL8500 - Customer Actions Required for Service or Replacement of PTP (Pass-Thru Port) Assembly on Library (Doc ID 1621893.1)

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Purpose

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This document provides the actions to be done by the Customer before and after the Field Engineer service action.

Details

TSC Engineers:

Please copy/paste the following text into a public note of the Service Request.

[This section is not visible to customers.]

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Dear Customer,
As per the Oracle Support agreement, you will find the actions needed to take place prior to and after the Oracle Field Engineer service action.

Prior to the CSE/FE service action, the PTP (Past-Thru Port) must be taken offline from the library via SL Console.

Once service action is complete, the PTP must be brought back online via SL Console. Customer should run a PTP operation between the libraries to verify functionality

Refer to the SL8500 User Guide for assistance on online/offline of the PTP.

http://docs.oracle.com/cd/E24306_04/en/E20869/html/toc.htm

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