SL3000 - Customer Actions Required for Service or Replacement of Robotic Assembly Inside Library

Asset ID:	1-79-1621893.1
Update Date:	2017-05-23
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1621893.1 : SL3000 - Customer Actions Required for Service or Replacement of Robotic Assembly Inside Library

Applies to:

Sun StorageTek SL3000 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Purpose

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This document provides the actions to be done by the Customer before and after the Field Engineer service action.

Details

TSC Engineers:

Please copy/paste the following text into a public note of the Service Request.

[This section is not visible to customers.]

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Dear Customer,
As per the Oracle Support agreement, you will find the actions needed to take place prior to and after the Oracle Field Engineer service action.

Prior to CSE/FE service action, Customer must halt Tallbot operation by placing the library offline with either ACSLS or HSC.

Once service action is complete, bring the library back online with ACSLS or HSC.

Refer to the SL3000 User Guide for assistance regarding taking the library online/offline.

ocs.oracle.com/cd/E19317-01/en/E20875/E20875_02.pdf

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