Tape - Customer Actions Required for Tape Drive Service Repair/Replacement

Asset ID:	1-79-1620822.1
Update Date:	2017-05-18
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1620822.1 : Tape - Customer Actions Required for Tape Drive Service Repair/Replacement

Related Items


Sun StorageTek L180 Tape Library
 Sun StorageTek SL48 Tape Library
 Sun StorageTek 9310 Automated Cartridge System
 Sun StorageTek SL3000 Modular Library System
 Sun StorageTek L1400 Tape Library
 Sun StorageTek L40 Tape Library
 Sun StorageTek L80 Tape Library
 Sun StorageTek SL500 Modular Library System
 Sun StorageTek SL8500 Modular Library System
 Sun StorageTek L5500 Tape Library
 Sun StorageTek SL24 Tape Autoloader
 Sun StorageTek 9741 Tape Library
 Sun StorageTek L700e Tape Library

Related Categories


PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK Legacy Drive and Library

In this Document

Purpose

Details

References

Applies to:

Sun StorageTek SL24 Tape Autoloader - Version All Versions and later
Sun StorageTek L1400 Tape Library - Version All Versions and later
Sun StorageTek SL48 Tape Library - Version All Versions and later
Sun StorageTek 9310 Automated Cartridge System - Version Not Applicable and later
Sun StorageTek L5500 Tape Library - Version All Versions and later
Information in this document applies to any platform.

Purpose

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To report errors or request improvements to this document, please go to http://support.oracle.com and put a comment on Doc ID: 1620822.1.

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This document provides the actions to be done by the Customer before and after the Field Engineer service action.

Details

TSC engineers:

Please copy/paste the following text into a public note of the Service Request.

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Dear Customer,
As per the Oracle Support Agreement, you will find the actions needed to take place prior to and after the Oracle Field Engineer service action.

Prior to CSE/FE visit: All work to the tape drive should be stopped and the drive needs to be offline to the host/server.

Following CSE/FE visit: Replacement drive should be brought back online and be operational with the Library software and/or Backup software. Verify the drive is seen and available to the applications.

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For help in performing the listed steps, refer to the User Guides for the relevent library where the work is to be done.

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