Oracle Virtual Compute Appliance X4-2 Hardware
 
Oracle Virtual Compute Appliance X3-2 Hardware
 

PLA-Support>Sun Systems>x86>Engineered Systems HW>SN-x86: OVCA
 

Applies to:

Purpose

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This document provides the actions to be done by the customer before and after the field engineer service action.

Details

TSC engineers:

Please copy/paste the following text into a public note of the SR (Service Request)

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Dear Customer,

As per our agreement,
Below you will find the actions you need to take prior to and after the Oracle field engineer service action.

We are providing the link to knowledge that may help you to complete the required steps.
The docs are not tied to your specific environment but are meant to provide general guidance on the type of actions required.

Note – A data backup is not a prerequisite but is a wise precaution.

Prior to field engineer service actions:

- Place the Compute Node into maintenance mode
- Shutdown the Compute Node

Following the Field Engineer service actions:

- Powering on the Compute Node
- Verify full functionality
- Take the Compute Node out of maintenance mode

For help in performing the listed steps see:

- Oracle® Virtual Compute Appliance Administrator's Guide (Servicing a Sun Server)

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