Sun Hardware - Generic
 
Oracle Database Appliance X3-2
 
Oracle Database Appliance
 
Oracle Database Appliance X4-2
 

PLA-Support>Sun Systems>x86>Engineered Systems HW>SN-x64: ORA-DATA-APP
 

Applies to:

Purpose

*************************************************************
To report errors or request improvements on this document, please go to the
My Oracle Support portal and put a comment on <Document:  1619540.1>
*************************************************************

This document provides the actions to be done by the customer before and after the field engineer service action.

Details

TSC engineers:

Please copy/paste the following text into a public note of the SR (Service Request)

--------------------------------------------------------- CUT HERE ------------------------------------------------------------------

Dear Customer,

As per our agreement,
Below you will find the actions you need to take prior to and after the Oracle field engineer service action.

We are providing the link to knowledge that may help you to complete the required steps.
The docs are not tied to your specific environment but are meant to provide general guidance on the type of actions required.

Note – A data backup is not a prerequisite but is a wise precaution.

Prior to field engineer service actions:

- Shut down the server node

Following the Field Engineer service actions:

- Power on the server node

For help in performing the listed steps see:

- Oracle® Database Appliance Service Manual (Shut Down a Server Node)
- Oracle® Database Appliance Service Manual (Powering On Oracle Database Appliance)

--------------------------------------------------------- CUT HERE ------------------------------------------------------------------

This solution has no attachment