Exadata V2/X2-2/X2-8, X3-2/X3-8, X4-2 Customer Actions: Exadata Storage Server Disk Drive Prepared For Replacement

Asset ID:	1-79-1604413.1
Update Date:	2018-03-26
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1604413.1 : Exadata V2/X2-2/X2-8, X3-2/X3-8, X4-2 Customer Actions: Exadata Storage Server Disk Drive Prepared For Replacement

Applies to:

Exadata X3-2 Half Rack - Version All Versions and later
Exadata X3-8 Hardware - Version All Versions and later
Exadata X4-2 Hardware - Version All Versions and later
Exadata Database Machine X2-2 Half Rack - Version All Versions and later
Exadata Database Machine V2 - Version All Versions and later
Information in this document applies to any platform.

Purpose

**************************************************************
To report errors or request improvements on this document, please go to
the My Oracle Support portal and place a comment on DocID: 1604413.1
**************************************************************

This document provides the actions to be done by the customer before and after the field engineer service action.

Details

TSC engineers:

Please copy/paste the following text into a public note of the SR (Service Request).

--------------------------------------------------------- CUT HERE ------------------------------------------------------------------

Dear Customer,

As per our agreement;
Below you will find the actions you need to take prior to and after the Oracle field engineer service action.

We are providing the link to knowledge that may help you to complete the required steps.
The documents are not tied to your specific environment but are meant to provide general guidance on the type of actions required.

Note – A data backup is not a prerequisite but is a wise precaution.

Prior to Field Engineer service actions:

- Prepare the disk drive for replacement

Following the Field Engineer service actions:

- Validate that the drive is active within ASM and mdadm (system disks only)

For help in performing the listed steps see:

- How to Replace a Hard Drive in an Exadata Storage Server (Hard Failure) (Doc ID 1386147.1)
- How to Replace a Hard Drive in an Exadata Storage Server (Predictive Failure) (Doc ID 1390836.1)

--------------------------------------------------------- CUT HERE ------------------------------------------------------------------

Attachments

This solution has no attachment