Fujitsu M10-4
 
Fujitsu M10-1
 
Fujitsu M10 PCI Expansion Unit
 
Fujitsu M10-4S
 

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In this Document

Purpose

Details

References

Applies to:

Purpose

Provide additional information for message ID: M10-env.temp.over-fail

Fujitsu fault codes:

01910812, 01910912, 01910A12, 01910B12, 01910C12, 01910D12,
01910E11, 11000039

Details

Type

Hardware Fault

   env.temp.over-fail

Severity

Major

Description

Fault due to an overtemperature condition detected by a temperature sensor. This condition indicates a higher temperature than the overtemperature warning condition event described in:

M10-env.temp.over-warn - An overtemperature warning condition is detected by a temperature sensor (Doc ID 1535238.1)

There is risk of damage to hardware with this overtemperature condition.

The overtemperature condition was detected by:

- An inlet temperature sensor

- An exhaust temperature sensor

- A temperature sensor located on or near a:

  - CPU

  - DIMM

  - XB chip

  - PCI express switch chip

  - SAS chip

  - PSU

  - DDC

The sensor could also be located on an XB-Box or PCI Expansion Unit.

Automated Response

The platform administrator should investigate the cause of the overtemperature failure condition.

When this failure is detected in M10-1 or M10-4 servers, the platform is powered down.

When the fault is detected on a PSU, the PSU will be requested to power-off. And, the chassis will keep running with using remaining PSU, unless the other PSU is already faulted.

When this failure is detected in M10-4S servers, a PPAR which is using this building block is powered down.

When this fault is detected on a XB chip, PPARs using this XB-chip are powered down.

When this fault is detected in a PCI Expansion Unit, then this PCI Expansion Unit is powered down. Domains using this PCI Expansion Unit may lose communication on the PCI Express fabric and possibly panic.

Impact

Nothing is deconfigured. If the platform is powered up while the temperature is still in the overtemperature range, another fault of this category will occur.

Indicted Hardware

The suspect is the external environment.

Suggested Action for System Administrator

Refer to the following document for the latest procedures for displaying event content in preparation for submitting a service request and applying any post-repair actions that may be required.

PSH Procedural Article for Fujitsu M10 Diagnosis (Doc ID 1525156.1)

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