M10-upset_config.power - An upset occurred during powerup

Asset ID:	1-79-1534879.1
Update Date:	2015-12-31
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1534879.1 : M10-upset_config.power - An upset occurred during powerup

Applies to:

Fujitsu M10-4S
Fujitsu M10-4
Fujitsu M10-1
Fujitsu M10 PCI Expansion Unit
SPARC

Purpose

Provide additional information for message ID: M10-upset_config.power

Fujitsu fault code:

018AF022

Details

Type

: Hardware Fault; upset_config.power

Severity

: Major

Description

An upset occurred during powerup.

When powering up the system, some PSUs detected that they were connected to 110v/100v AC and some PSUs detected that they were connected to 220v/200v AC.

This error can be caused by disconnecting and reconnecting an AC power cable in less than 30 seconds.

Automated Response

: The powerup does not take place.

Impact

: May result in PSUs being deconfigured.

Indicted Hardware

The suspect is the external environment.

Suggested Action for System Administrator

: To recover from this issue remove the AC power from the system for 30 seconds then re-apply power.; Refer to the following document for the latest procedures for displaying event content in preparation for submitting a service request and applying any post-repair actions that may be required.

PSH Procedural Article for Fujitsu M10 Diagnosis (Doc ID 1525156.1)

Example Error:

Date: Jul 22 19:09:05 CEST 2014
Code: 80000000-0096ff0000ff0000ff-018af0220000000000000000
Status: Alarm Occurred: Jul 22 19:08:59.449 CEST 2014
FRU: /BB#0/PSU#-
Msg: Wrong PSU is installed
Diagnostic Code:
   00ff0000 00000000 0000
   00000000 00000000 0000
   00000000 00000000 0000
   00000000 00000000 00000000 00000000
   00000000 00000000 0000

References: 3-9379931091 / INCO1-140723-001 / RTIF2-130305-003

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