Sun Storage 7000 Unified Storage System: ASR Services Alarm Verification

Asset ID:	1-79-1520725.1
Update Date:	2017-05-30
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1520725.1 : Sun Storage 7000 Unified Storage System: ASR Services Alarm Verification

Related Items


Sun ZFS Storage 7420
 Sun Storage 7110 Unified Storage System
 Oracle ZFS Storage ZS3-2
 Sun Storage 7210 Unified Storage System
 Oracle ZFS Storage ZS4-4
 Sun Storage 7410 Unified Storage System
 Sun Storage 7310 Unified Storage System
 Oracle ZFS Storage ZS3-4
 Sun ZFS Storage 7120
 Sun ZFS Storage 7320
 Oracle ZFS Storage Appliance Racked System ZS4-4
 Oracle ZFS Storage ZS3-BA

Related Categories


PLA-Support>Sun Systems>DISK>ZFS Storage>SN-DK: 7xxx NAS

In this Document

Purpose

Details

Symptom: Appliance has reported that a service has moved to a maintenance state

References

Applies to:

Sun ZFS Storage 7320 - Version All Versions and later
Sun ZFS Storage 7420 - Version All Versions and later
Sun Storage 7110 Unified Storage System - Version All Versions and later
Sun Storage 7210 Unified Storage System - Version All Versions and later
Sun Storage 7310 Unified Storage System - Version All Versions and later
7000 Appliance OS (Fishworks)

Purpose

The purpose of this document is to identify service related alerts for the Oracle ZFS Storage Appliances.

Please Note: The information in this document is also applicable to ZFS-SA systems deployed within Engineered Systems (Exalogic, Exadata, SuperCluster etc.)

Details

Symptom: Appliance has reported that a service has moved to a maintenance state

If the service corresponds to one of the configurable services on the appliance, check the service configuration and log files for any errors. Correct the errors and restart the service.
If the service is an internal appliance service, mark the fault repaired.
If the problem persists, engage a Support Engineer for assistance (place an update into the Service Request)

Example from an alert of "SMF-8000-YX" (service in maintenance state)

from the BUI interface of the appliance (https://<IP OF APPLIANCE>:215)

service in maintenance state

Engaging a Support Engineer

Please update your SR if the proposed solution did not fix the issue, a support engineer will then be assigned to assist.

References

<BUG:24739171> - SMBIOD SEG FAULT AT LIBGSS.SO.1 VAL_DEL_SEC_CTX_ARGS+0X23

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