Sun Microsystems, Inc.  Oracle System Handbook - ISO 7.0 May 2018 Internal/Partner Edition
   Home | Current Systems | Former STK Products | EOL Systems | Components | General Info | Search | Feedback

Asset ID: 1-79-1492609.1
Update Date:2018-03-15
Keywords:

Solution Type  Predictive Self-Healing Sure

Solution  1492609.1 :   Exalogic EMCC/EMOC Master Note  


Related Items
  • Oracle Exalogic Elastic Cloud Software
  •  
  • Exalogic Elastic Cloud X5-2 Hardware
  •  
  • Enterprise Manager Base Platform
  •  
  • Enterprise Manager for Fusion Middleware
  •  
  • Enterprise Manager Base Platform
  •  
Related Categories
  • PLA-Support>Eng Systems>Exalogic/OVCA>Oracle Exalogic>MW: Exalogic Core
  •  
  • _Old GCS Categories>EBS>Mfg>PLM>TechnologyPlatform>EM - ENTERPRISE MANAGER
  •  
  • _KM>Content>Master Notes
  •  




In this Document
Purpose
Details
 Brief Introduction On Oracle Enterprise Manager
 Enterprise Manager Grid Control (EMGC),  also known as Oracle Enterprise Manager Cloud Control 12c (EM12c)
 Enterprise Manager Operations Center (EMOC)
 FAQS
 Is it recommended to install Enterprise Manager Management Server (OMS) on Exalogic Physical Compute Nodes?
 In order to use Enterprise Manager to monitor Exalogic, what plug-ins are needed?
 How To Monitor Exalogic Virtual Environments through Enterprise Manager Cloud Control (EMCC) ?
 How to monitor/discover Exalogic hardware (HW) components through Enterprise Manager Console?
 Where is the documentation located to discover the components of an Exalogic system?
 Can we create shares on the ZFS device from the EM Control?
 Can we Use Computer Associates System EDGE Software To Monitor Exalogic Systems?
 Can we change the IP address of an existing guest vServer from EMOC once it is created?
 Can Linux VM Be Cloned From Enterprise Manager Ops Center Console 12c in Exalogic 2.0.1.x.x?
 Platinum Configuration
 What are the versions of EM certified on Exalogic?
 How to Monitor Exalogic Hybrid (Physical and Virtual) Deployments with Enterprise Cloud Control 12c
 Troubleshooting
 Known EM Issues Related to Exalogic
 Known EMOC Issues Related to Exalogic
References


Applies to:

Oracle Exalogic Elastic Cloud Software - Version 1.0.0.0.0 and later
Enterprise Manager for Fusion Middleware - Version 11.1.1.6.0 to 11.1.1.6.0
Exalogic Elastic Cloud X5-2 Hardware
Enterprise Manager Base Platform - Version 12.1.0.5.0 to 12.1.0.5.0 [Release 12.1]
Linux x86-64
Oracle Virtual Server (x86-64)




Purpose

This is a master note containing all known issues related to Enterprise Manager (EM) and Enterprise Manager Operations Control (EMOC) on Exalogic.

Details

Brief Introduction On Oracle Enterprise Manager

Oracle Enterprise Manager (EM) is an optional suite of management products which can provide application-to-disk management for Exalogic deployments. Enterprise Manager allows every individual hardware component within an Exalogic deployment to be monitored in real time and, at the customer’s option, have system status automatically reported to Oracle Support for proactive system maintenance. Through integration with Oracle Support, Enterprise Manager can apply tested patch bundles tailored for Exalogic that cover every layer of the system, from device firmware and operating system to JVM, application server, upper-stack Fusion Middleware, and Oracle applications.

Enterprise Manager Grid Control (EMGC),  also known as Oracle Enterprise Manager Cloud Control 12c (EM12c)

Enterprise Manager Grid Control (EMGC) is also commonly referred to as Enterprise Manager (EM). EMGC focuses on managing the Fusion middleware and Oracle applications deployed on Exalogic. Exalogic-specific functionality allows representation, management and monitoring of Exalogic deployments. For additional information, please refer to Enterprise Manager Documentation.

Enterprise Manager Operations Center (EMOC)

EMOC is Oracle's single, integrated solution for managing all aspects of a physical data center. It allows for the discovery, provisioning, update, management, and monitoring of the physical and virtual assets in multiple data centers from a single console. EMOC is an enterprise management solution that communicates with Exalogic major components through the Integrated Lights Out Manager (ILOM) service that each component exposes. For additional information, please refer to Monitoring Exalogic Machine Using Oracle Enterprise Manager 11g Ops Center.

 

FAQS

Is it recommended to install Enterprise Manager Management Server (OMS) on Exalogic Physical Compute Nodes?

On EL Physical Compute nodes, it is not recommended/supported to install OMS to monitor the Exalogic rack. This is because if that node goes down, then we lose monitoring capability. Also, depending on the rack and ILOM versions, the compute node may not be able to access its own ILOM. So EMCC needs to be installed outside of Exalogic rack.

In order to use Enterprise Manager to monitor Exalogic, what plug-ins are needed?

Enterprise Manger Cloud Control is needed with the Ops Center and Exalogic Infrastructure plug-ins deployed to take full advantage of the full stack monitoring and management for Exalogic.

How To Monitor Exalogic Virtual Environments through Enterprise Manager Cloud Control (EMCC) ?

Please review the Document ID : 1910452.1 - How To Monitor Exalogic Virtual Environments through Enterprise Manager Cloud Control

How to monitor/discover Exalogic hardware (HW) components through Enterprise Manager Console?

To see hardware information through Enterprise Manager Cloud Control 12 (EM12c) console, it is necessary:

  • to install and deploy the 'Ops Infrastructure stack' plug-in
  • deploy the Ops center agent on the Exalogic compute node also

To install and Deploy the Ops Infrastructure stack plug-in refer to the online EM12c documentation, https://docs.oracle.com/cd/E24628_01/doc.121/e24473/plugin_mngr.htm#EMADM109

Oracle Enterprise Manager Cloud Control and Oracle Enterprise Manager Ops Center are complementary technologies that are designed to provide an enterprise-level data center management solution for all levels, from applications to storage disks. Ops Center provides all the metrics by monitoring the installed hardware like ZFS and Switches, where as EM12c provides all other software (application) information.

Where is the documentation located to discover the components of an Exalogic system?

Please see "Documentation To Discover The Exalogic Components For EMOC 11G and 12C" <Note 1610105.1>

Can we create shares on the ZFS device from the EM Control?

No, at this time this feature is not available from the EM Control. You can still use the ZFS BUI Console to do so.

Can we Use Computer Associates System EDGE Software To Monitor Exalogic Systems?

The supported monitoring tools for Exalogic systems are Enterprise Manager Cloud Control (EMCC) and Enterprise Manager OpsCenter (EMOC). We do not certify or support CA System monitoring tools (or other vendors) on Exalogic.

Can we change the IP address of an existing guest vServer from EMOC once it is created?

No. The IP address of existing vServer’s cannot be changed . The only option is to delete the guest vServer and recreate it . To simplyfy the recreation process, one can create a template of the vServer and use that template to create the new vServer with required changes. Here is the link for the template creation: http://docs.oracle.com/cd/E18476_01/doc.220/e25258/appendix.htm#BABFHAFD

Can Linux VM Be Cloned From Enterprise Manager Ops Center Console 12c in Exalogic 2.0.1.x.x?

Please see <Note 1515241.1>

Platinum Configuration

1.            Is there only one instance of the EM agent for Platinum or do you have one instance in every compute node and guest vServers to monitor all the assets?

Only vServers have an EM agent installed. On Exalogic in a virtualized configuration, EM agents are not installed on the compute node (dom0).

2.            Where is the agent running?

Agent runs only on Exalogic Control vServers. At this time, for Platinum configuration, they are not installing any EM agents on customer/guest vServers.

3.            Where is the agent installed? On local disk of compute node or on shared storage?

Agents are installed on the ZFS share and mounted on the Exalogic Control vServers at /opt/OracleHomes/agent_home mount point. Each Exalogic Control vServer had its own file system under ACSServices project. File systems are not shared among vServers, e.g. /platinum/agent_1  file system would be mounted on ec1-vm as /opt/OracleHomes/agent_home. For pc1-vm,  /platinum/agent_2

4.            Any issues with multiple EM agents running within a compute node? Does the EM 12c integration activity need be aware of the Platinum EM agent to ensure there are no install/runtime conflicts?

There are no known issues, but all running agents must use different port numbers. Platinum agent user port is 1830 by default.

What are the versions of EM certified on Exalogic?

Upto 2.0.4.0.0:

OMS: 12cR2
Agent: 12cR2
Agents get deployed on:
- OVMM VM with the VT Plugin
- EC VM

 
2.0.6.0.0:

OMS: 12c R3
Agent: 12c R3
Agent gets deployed on the EL Control VM with the VT plugin

How to Monitor Exalogic Hybrid (Physical and Virtual) Deployments with Enterprise Cloud Control 12c

Refer to <Note 1986197.1> for information on this.

Troubleshooting

  • Oracle Enterprise Manager Ops Center Doctor (OCDoctor) Utility - The Administrator's Companion <Note 1313807.1>

Known EM Issues Related to Exalogic

  • EM12C: Starting Agent Fails With Error : TM Listener Failed at Startup. Possible Port Conflict <Note 1390802.1>
  • Exalogic Compute Nodes Discovered As 32-bit Instead Of 64-bit From Enterprise Manager 12c <Note 1466853.1>
  • EM 12c: NFS (shared) Agents do not start automatically after server reboot <Note 1478291.1>
  • How To Monitor Logs And Generate Alerts Using Enterprise Manager 12c On Exalogic <Note 1483027.1>
  • Getting False Alerts for OC4J UpDown Status <Note 803235.1>
  • Slow Response In The EM Console <Note 1278747.1>
  • Configuring SNMP Trap Notification Method in EM - Steps and Troubleshooting <Note 434886.1>
  • EM 12c: How to De-install Enterprise Manager Cloud Control 12c (12.1.0.1.0 or 12.1.0.2.0) <Note 1428956.1>
  • EM 12c Agent EMD Upload Error : Full Upload Has Failed: uploadXMLFiles skipped :: OMS Version Not Checked Yet. <Note 1385776.1>
  • "Viewing this page requires Exalogic Elastic Cloud Infrastructure plug-in" Information Message in Non-Virtual Configurations <Note 1557839.1>
  • Common FAQs on launching on 'Virtual console' for guest vServers through the Exalogic EMOC/OVMM BUI <Note 1683665.1>
  • EM 12c Does Not Display Storage Information Of ZFS Appliance <Note 1605185.1>
  • EM12c : How to Discover the ZFS Storage Appliance Target in Enterprise Manager 12c Cloud Control <Note 1505713.1>
  • EM 12c: OVM Manager Metric Collection Error or Registration not working after upgrading to Enterprise Manager 12c Release 2 <Note 1490283.1>
  • OEM (Enterprise Manager) Reporting IB Switch Ports As Being Disconnected On Exalogic Physical Compute Nodes Although No Issues With IB Links/Ports <Note 1963189.1>
  • Exalogic Physical: Can We Have 2 EMCC Agents Installed and Connected To One Ops Center Agent On The Same Asset (OS) <Note 1593097.1>
  • Mulitple ibnetdiscover Processes Found on Exalogic vServers Showing 100% CPU Use <Note 2150523.1>
  • In Oracle Enterprise Manager (OEM) Hardware Schematic For Exalogic Virtual System Shows Compute Nodes Or Storage Heads Status As Unknown And Does Not Show Their IP Address Or Power Status <Note 2148328.1>
  • EMCC 12c Agent Installation Failing On Exalogic EC1 Control vServer With "Agent Clone Failed SEVERE:Group or owner is out of range" Error <Note 2166758.1>
  • Exalogic Virtual Rack ZFS Heads Incomplete Discovery From Enterprise Manager After PSU Application <Note 2169586.1>
  • Exalogic Compute Node Is Not Associated With Exalogic Rack Serial number In Enterprise Manager (OEM) Console <Note 2167795.1>
  • Enterprise Manager Cloud Control Shared Agent Install Results in getMetric Error that References the Agent URL as Unavailable <Note 2182916.1>
  • EMCC 13c: "Metric evaluation error" Error On The Agents installed On Exalogic <Note 2190288.1>
  • EMCC Cannot Communicate with Exalogic Virtual Rack Targets after April 2017 PSU upgrade <Note 2288749.1>
  • Exalogic Virtual: How To Deregister And Register Oracle VM Manager (OVMM) in Oracle Enterprise Manager 12c Cloud Control (OEM) <Note 2306447.1>
  • Exalogic Virtual: Failed To Add Oracle ZFS Storage Appliance Instances by using user 'oracle_agent' in OMS (Enterprise Manager) <Note 2329924.1>
  • Exalogic: EM Agent Failing to Start on EMOC Control vServer With "java.net.UnknownHostException" Error <Note 2314549.1>

Known EMOC Issues Related to Exalogic

          Please refer to: Enterprise Manager Operations Center (EMOC) Known Issues On Exalogic <Note 1520829.1>

References

<NOTE:2288749.1> - EMCC Cannot Communicate with Exalogic Virtual Rack Targets after April 2017 PSU upgrade
<NOTE:2306447.1> - Exalogic Virtual: How To Deregister And Register Oracle VM Manager (OVMM) in Oracle Enterprise Manager 12c Cloud Control (OEM)
<NOTE:2329924.1> - Exalogic Virtual: Failed To Add Oracle ZFS Storage Appliance Instances by using user 'oracle_agent' in OMS (Enterprise Manager)
<NOTE:2190288.1> - EMCC 13c: "Metric evaluation error" Error On The Agents installed On Exalogic
<NOTE:2182916.1> - Enterprise Manager Cloud Control Shared Agent Install Results in getMetric Error that References the Agent URL as Unavailable
<NOTE:1986197.1> - How to Monitor Exalogic Hybrid (Physical and Virtual) Deployments with Enterprise Cloud Control 12c
<NOTE:2150523.1> - Multiple "ibnetdiscover" Processes Found on Exalogic vServers Showing 100% CPU Usage
<NOTE:2166758.1> - EMCC 12c Agent Installation Failing On Exalogic EC1 Control vServer With "Agent Clone Failed SEVERE:Group or owner is out of range" Error
<NOTE:2169586.1> - Exalogic Virtual Rack ZFS Heads Incomplete Discovery From Enterprise Manager After PSU Application
<NOTE:2148328.1> - In Oracle Enterprise Manager (OEM) Hardware Schematic For Exalogic Virtual System Shows Compute Nodes Or Storage Heads Status As Unknown And Does Not Show Their IP Address Or Power Status
<NOTE:2167795.1> - Exalogic Compute Node Is Not Associated With Exalogic Rack Serial number In Enterprise Manager (OEM) Console
<NOTE:2314549.1> - Exalogic: EM Agent Failing to Start on EMOC Control vServer With "java.net.UnknownHostException" Error

Attachments
This solution has no attachment
  Copyright © 2018 Oracle, Inc.  All rights reserved.
 Feedback