How to upgrade Hard Disk Firmware attached to LSI controllers in x86 rackmount servers.

Asset ID:	1-79-1452724.1
Update Date:	2016-12-14
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1452724.1 : How to upgrade Hard Disk Firmware attached to LSI controllers in x86 rackmount servers.

Applies to:

Sun Fire X4170 M2 Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Fire X4270 M2 Server - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Purpose

To discuss this information further with Oracle experts and industry peers, we encourage you to review, join or start a discussion in the My Oracle Support Community - Sun x86 Systems

This procedure describes how to upgrade individual hard disk drives attached to an LSI controller.

The process is OS independant as LSIutil is a command line tool and has the exact same interface for all OS's

Details

*********************************** CAUTION ***********************************************

Always when upgrading disk firmware we need the drive to not be in active use

and as per the drive vendor recommendations always have a backup

** The method will not work with encrypted firmware **

*******************************************************************************************

Using LSIutil

At time of writing supported cards with LsiUtil are:

SGX-SAS6-INT-Z [375-3640 / 7047852]

SGX-SAS6-EXT-Z / 7105387 [375-3641 / 7047853]

SG-PCIE8SAS-Z / SG-XPCIE8SAS-I-Z [371-2253 / 371-3255 / 7064052]

Before you start you need the following:

0. Make sure you have read above warning

1. A copy of lsiutil

Find it attached on this document

2. Copy of the Disk drive firmware

To locate your drive firmware please go to:

a. MyOracleSupport

b. Product or Family (advanced)

c. Type "Sun Disk" and this will filter and autopopulate the drop down menu with relavent Sun disk entries

d. Select the relavent disk for you and type search.

****************************************************************************************

MAKE SURE YOU HAVE DOWNLOADED THE CORRECT DISK FIRMWARE

OR YOU CAN RENDER THE DRIVE UNUSABLE

****************************************************************************************

The Process

The below example is from a machine running Linux;

In bold the relavant sections:

# lsiutil

LSI Logic MPT Configuration Utility, Version 1.65, February 16, 2010

2 MPT Ports found

     Port Name         Chip Vendor/Type/Rev    MPT Rev Firmware Rev IOC
1. ioc0              LSI Logic SAS2008 03      200      05001d00     0
2. ioc1              LSI Logic SAS2008 03      200      05001d00     0

Select a device: [1-2 or 0 to quit] 1

1. Identify firmware, BIOS, and/or FCode
2. Download firmware (update the FLASH)
4. Download/erase BIOS and/or FCode (update the FLASH)
8. Scan for devices
10. Change IOC settings (interrupt coalescing)
13. Change SAS IO Unit settings
16. Display attached devices
20. Diagnostics
21. RAID actions
23. Reset target
42. Display operating system names for devices
43. Diagnostic Buffer actions
45. Concatenate SAS firmware and NVDATA files
59. Dump PCI config space
60. Show non-default settings
61. Restore default settings
66. Show SAS discovery errors
69. Show board manufacturing information
97. Reset SAS link, HARD RESET
98. Reset SAS link
99. Reset port
e   Enable expert mode in menus
p   Enable paged mode
w   Enable logging

Main menu, select an option: [1-99 or e/p/w or 0 to quit] 20

1. Inquiry Test
2. WriteBuffer/ReadBuffer/Compare Test
3. Read Test
4. Write/Read/Compare Test
8. Read Capacity / Read Block Limits Test
12. Display phy counters
13. Clear phy counters
14. SATA SMART Read Test
15. SEP (SCSI Enclosure Processor) Test
18. Report LUNs Test
19. Drive firmware download
20. Expander firmware download
21. Read Logical Blocks
99. Reset port
e   Enable expert mode in menus
p   Enable paged mode
w   Enable logging

Diagnostics menu, select an option: [1-99 or e/p/w or 0 to quit] 19

SAS2008's links are 6.0 G, 6.0 G, 6.0 G, 6.0 G, 6.0 G, 6.0 G, 6.0 G, 6.0 G

     B___T Type       Vendor   Product          Rev
1. 0   0 Disk       SEAGATE ST360057SSUN600G 0A25
2. 0   1 Disk       SEAGATE ST360057SSUN600G 0A25
3. 0   2 Disk       SEAGATE ST360057SSUN600G 0A25
4. 0   3 Disk       SEAGATE ST360057SSUN600G 0A25
5. 0   4 Disk       SEAGATE ST360057SSUN600G 0A25
6. 0   5 Disk       STEC     ZeusIOPs G3      E125
7. 0   6 Disk       SEAGATE ST360057SSUN600G 0A25
8. 0   7 Disk       STEC     ZeusIOPs G3      E125
9. 0   8 Disk       SEAGATE ST360057SSUN600G 0A25
10. 0   9 Disk       SEAGATE ST360057SSUN600G 0A25
11. 0 10 Disk       SEAGATE ST360057SSUN600G 0A25
12. 0 11 Disk       SEAGATE ST360057SSUN600G 0A25
13. 0 12 EnclServ   SUN      T4 Storage       0342
14. 0 13 Disk       SEAGATE ST360057SSUN600G 0A25
15. 0 14 Disk       SEAGATE ST360057SSUN600G 0A25
16. 0 15 Disk       SEAGATE ST360057SSUN600G 0A25
17. 0 16 Disk       SEAGATE ST360057SSUN600G 0A25
18. 0 17 Disk       SEAGATE ST360057SSUN600G 0A25
19. 0 18 Disk       STEC     ZeusIOPs G3      E125
20. 0 19 Disk       SEAGATE ST360057SSUN600G 0A25
21. 0 20 Disk       STEC     ZeusIOPs G3      E125
22. 0 21 Disk       SEAGATE ST360057SSUN600G 0A25
23. 0 22 Disk       SEAGATE ST360057SSUN600G 0A25
24. 0 23 Disk       SEAGATE ST360057SSUN600G 0A25
25. 0 24 Disk       SEAGATE ST360057SSUN600G 0A25
26. 0 25 EnclServ   SUN      T4 Storage       0342

Select a device: [1-26 or RETURN to quit] 3
Enter drive firmware filename: /root/ST360057S.0B25.fw <<<fully qualified path
Mode: [0-31, default is 7]
BufferID: [0-255, default is 0]

Do you want to continue? [Yes or No, default is No] yes

Downloading image...
Download succeeded

Diagnostics menu, select an option: [1-99 or e/p/w or 0 to quit] 99 <<< reset port

Resetting port...

Diagnostics menu, select an option: [1-99 or e/p/w or 0 to quit] 1 << inquiry

Target: [0-25 or RETURN to quit] 2 << Look under the T section from previous steps devices start from 1 targets from 0
LUN: [0-255 or RETURN to quit] 0
VPD Page: [00-FF or RETURN for normal Inquiry]

B___T___L Type       Vendor   Product          Rev
0   2   0 Disk       SEAGATE ST360057SSUN600G 0B25

We have sucesfully upgrade the disk firmware in our drive.

For some O/S's it would be better to reboot the machine.

Using Megacli

At time of writing supported cards with Megacli are:

SGX-SAS6-R-INT-Z [375-3644 / 375-3701 / 7047503]

0. First Locate the controller or enclosure id

the location might vary depending if you used the default path or customer path for you megacli installation.

OEL

/opt/MegaRAID/MegaCli/MegaCli64 -encinfo -a0 | grep -i "device id"

Device ID : 252

Solaris 11

/opt/MegaRAID/CLI/MegaCli -encinfo -a0 | grep -i "device id"
Device ID : 252

1. Locate the drive you want to flash

Get the list of all drives

/opt/MegaRAID/MegaCli/MegaCli64 -pdlist -aAll

or quick trick to have a nice tubular output (solaris awk sysntax is different)

/opt/MegaRAID/MegaCli/MegaCli64 -pdlist -aAll | egrep "Enclosure Device ID|Slot Number|Device Id|Device Firmware Level|Inquiry Data" |awk '{printf("%s",NR%5 ? $0"\t" : $0"\n")}'

Enclosure Device ID: 252 Slot Number: 0 Device Id: 10 Device Firmware Level: A2B0 Inquiry Data: HITACHI H106030SDSUN300GA2B01218NU7GJB
Enclosure Device ID: 252 Slot Number: 1 Device Id: 9 Device Firmware Level: A2B0 Inquiry Data: HITACHI H106030SDSUN300GA2B01226NU1RSD
Enclosure Device ID: 252 Slot Number: 2 Device Id: 11 Device Firmware Level: A2B0 Inquiry Data: HITACHI H106030SDSUN300GA2B01218NSJE5B
Enclosure Device ID: 252 Slot Number: 3 Device Id: 8 Device Firmware Level: A2B0 Inquiry Data: HITACHI H106030SDSUN300GA2B01218NPKTKB

3.Type the commnad

opt/MegaRAID/MegaCli/MegaCli64 -pdfwdownload -physdrv[<encl#>:<slot#>] -f <firmware_file.fw> -a0

Attachments

This solution has no attachment