Asset ID:	1-79-1416406.1
Update Date:	2018-05-24
Keywords:

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Solution Type  Predictive Self-Healing Sure

Solution  1416406.1 :   Sun ZFS Storage Appliances Troubleshooting Resource Center  

Quick Links Product Pages Oracle Products and Services - NAS Storage Sun System Handbook Sun ZFS Storage 7120 Sun ZFS Storage 7320 Sun ZFS Storage 7420 Sun ZFS Storage 7720 Sun Storage 7110 Sun Storage 7210 Sun Storage 7310 Sun Storage 7310 SAS2.0 Sun Storage 7410 Sun Storage 7410 SAS2.0 Oracle ZFS Storage ZS3-2 Oracle ZFS Storage ZS3-BA Oracle ZFS Storage ZS3-4 Oracle ZFS Storage ZS4-4 Oracle ZFS Storage Racked System ZS4-4 MOS Community 7000 Series ZFS Appliance Community White Papers Oracle's Sun Storage 7000 Unified Storage Systems Resource Kit Documentation Oracle Unified Storage Systems Documentation Oracle ZFS Storage Appliance Analytics Guide Training Oracle University

Sun ZFS Storage Appliances Troubleshooting Resource Center   Please also refer to the dynamic Troubleshoot AdvisorInformation Center: Sun ZFS Storage Appliances Troubleshoot Advisor , which is updated daily with the latest published knowledge articles Guided Resolutions... Articles designed to assist with troubleshooting common issues How to Troubleshoot Active Directory issues (DocID 1402353.1) How to Troubleshoot Appliance Boot Problems (DocID 1386810.1) How to Troubleshoot Cluster Problems (DocID 1402545.1) How to Troubleshoot Disk Drive Failures (DocID 1366035.1) How to Troubleshoot Fibre-Channel Problems (DocID 1434184.1) How to Troubleshoot Firmware Upgrade Problems (Doc ID 1394900.1) How to Troubleshoot Identity Mapping and cross-platform file sharing issues (DocID 1428753.1) How to Troubleshoot Infiniband issues (Doc ID 1435063.1) How to Troubleshoot iSCSI Problems (DocID 1398581.1) How to Troubleshoot NDMP issues (DocID 1387930.1) How to Troubleshoot Network Problems (DocID 1392086.1) How to Troubleshoot NFS Problems (DocID 1402579.1) How to Troubleshoot Performance Problems (DocID 1331769.1) How to Troubleshoot Replication Problems (DocID 1397959.1) How to Troubleshoot SMB (CIFS) Problems (Doc ID 1408716.1) How to Troubleshoot UNIX/NFS file and directory permission issues (Doc ID 1439378.1) How to Troubleshoot Unresponsive Administrative Interface (DocID 1401282.1) How to Troubleshoot Windows/SMB file and directory permissions issues (Doc ID 1439883.1) How to Troubleshoot ZFS Storage Pool Faults (DocID 1388529.1) Tools See below for links to: How (and why) to enable the Automated Service Request (ASR) Feature (Doc ID 1285455.1) Oracle Shared Shell (Doc ID 1194226.1) - a collaborative service tool that allows you to retain participant access and control while Oracle support services engineers remotely view and diagnose Sun systems. Sun Power Calculators - Eco Innovation - Oracle's Sun Power Calculators help better understand the overall power consumption of Oracle's Sun products in the data center. Useful Links See below for links to useful ZFSSA information: Oracle ZFS Storage Appliance: Software Release Updates Best Practice Recommendations for Network Configuration Configuration Best Practices for Failover Performance Data Collection See below for links to data collection tips'n'tricks: Useful ipmitool commands for data collection How to collect supportfile bundle using the BUI or CLI iSCSI Troubleshooting - Collecting Data How to provide the correct Serial Number when opening an Oracle Service Request on a ZFS Storage Appliance How to generate NMI to collect a system core dump Collecting analytics data for Fibre Channel performance issues HOWTO's See below for links to: How to perform SP reset from BUI/CLI Unable to locate firmware in MOS Patches & Updates - how to locate 7000 series firmware in the My Oracle Support portal How Patches and Updates Entitlement Works - Information on entitlement for product updates and patches Navigation to Sun docs Oracle Technology Network (OTN) has been improved.. See An illustrated guide how to find docs.sun.com Documentation

References

<NOTE:1394900.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Firmware Upgrade Problems
<NOTE:1402253.1> - Sun Storage 7000 Unified Storage System: How to Collect Service Processor Data Using ipmitool Commands
<NOTE:1386810.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Appliance Boot Problems
<NOTE:1194226.1> - Oracle Shared Shell
<NOTE:1387930.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot NDMP Issues
<NOTE:1398581.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot iSCSI Problems
<NOTE:1400710.1> - Sun ZFS Storage Appliance: How to Perform Service Processor (SP) Reset from BUI/CLI
<NOTE:1397959.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Replication Issues
<NOTE:1434184.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Fibre-Channel Problems
<NOTE:1439378.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot UNIX/NFS File and Directory Permission Issues
<NOTE:1331769.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Performance Issues
<NOTE:1345655.1> - How to Identify the Serial Number of a ZFS Storage Appliance or 7000 Series Unified Storage System
<NOTE:1353435.1> - Sun Storage 7000 Unified Storage System: Unable to Locate Firmware in MOS Patches & Updates
<NOTE:1400791.1> - Sun Storage 7000 Unified Storage System: How to Collect Data for Troubleshooting iSCSI Issues
<NOTE:1401282.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Unresponsive Administrative Interface (BUI/CLI hang)
<NOTE:1439883.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Windows/SMB File and Directory Permissions Issues
<NOTE:1392086.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Network Problems
<NOTE:1402353.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Active Directory Issues
<NOTE:1285455.1> - Oracle ZFS Storage Appliance: How to (and why) enable the Automated Service Request (ASR) Feature
<NOTE:1304915.1> - How to find Oracle Sun documentation formerly on docs.sun.com (docs.oracle.com)
<NOTE:1388529.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot ZFS System Pool Issues
<NOTE:1402579.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Problems with the NFS Service
<NOTE:1408716.1> - Oracle ZFS Storage Appliance: How to Troubleshoot SMB (CIFS) Problems
<NOTE:1019887.1> - Sun Storage 7000 Unified Storage System: How to Collect a Support Bundle using the BUI or CLI
<NOTE:1369860.1> - How Patches and Updates Entitlement Works - Why Am I Unable to Download This Patch?
<NOTE:1402545.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Cluster Problems
<NOTE:1428753.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Identity Mapping and Cross-Platform File Sharing Issues
<NOTE:1432269.2> - Information Center: Sun ZFS Storage Appliances
<NOTE:1375010.1> - Sun Storage 7000 Unified Storage System: How to Collect Analytics Data for Fibre Channel Performance Issues
<NOTE:1173064.1> - Oracle ZFS Storage Appliance: How to generate a system core dump in case of system hang (BUI and CLI fails to respond) using NMI when directed to do so by an Oracle Support Engineer

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