Repair of ILOM error: "Warning: The system appears to be in manufacturing test mode."

Asset ID:	1-79-1399079.1
Update Date:	2017-09-28
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1399079.1 : Repair of ILOM error: "Warning: The system appears to be in manufacturing test mode."

Related Items


Sun Netra T5440 Server
 SPARC S7-2
 SPARC T4-2
 SPARC T7-1
 Sun SPARC Enterprise T5440 Server
 SPARC T3-2
 SPARC T3-4
 SPARC T5-8
 SPARC T8-1
 SPARC T8-2
 Netra SPARC T4-2 Server
 SPARC T7-2
 SPARC T7-4
 Sun SPARC Enterprise T5220 Server
 SPARC T4-1
 Netra SPARC T4-1 Server
 Sun SPARC Enterprise T5240 Server
 SPARC T3-1
 SPARC T5-2
 SPARC T5-4
 SPARC T8-4
 SPARC T4-4
 Netra T3-1
 Sun Netra T5220 Server

Related Categories


PLA-Support>Sun Systems>SPARC>Usx/Blade/Netra>SN-SPARC: USx
 _Old GCS Categories>Sun Microsystems>Servers>CMT Servers

Applies to:

SPARC T4-4 - Version Not Applicable and later
Sun SPARC Enterprise T5220 Server - Version Not Applicable and later
SPARC T4-1 - Version Not Applicable and later
Sun SPARC Enterprise T5440 Server - Version Not Applicable and later
SPARC T4-2 - Version Not Applicable and later
Information in this document applies to any platform.

Purpose

This document indicates how Oracle Personnel can disable the ILOM's Sun Service account.

Details

The following error message is seen during ILOM reboot when the system has sunservice mode enabled:

Warning: The system appears to be in manufacturing test mode.

This mode allows the user to run restricted service commands if Oracle engineering needs to isolate a specific problem. This is not Escalation mode which is another method to enter restricted commands. sunservice mode can be disabled by using the following ILOM commands:

-> set /SP reset_to_defaults=all
-> reset /SP

CAUTION: These commands will cause loss of all ILOM & LDOM non-default settings, which could be disastrous, if you don't have a backup of these settings. Please use the ILOM commands on newly delivered systems or system that have NO customized ILOM or LDOMs settings yet. If you have custom (non-default) ILOM/LDOM settings, contact the Oracle support center to have a field engineer use sunservice mode.

The sunservice mode can also be disabled by Oracle personnel by running the ILOM command below while at a Linux prompt. An escalation mode password is not required if the sunservice login account is enabled. The user should log into the ILOM as user sunservice. Prior System Firmware 7.2 (ILOM revision 3.0.2.50) use the ILOM root password otherwise use the ILOM service password generator at: https://modepass.us.oracle.com/modepass/ . Once in sunservice mode, perform command:

/usr/local/bin/sunserviceacct disable

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