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Asset ID: 1-79-1174849.1
Update Date:2017-11-29
Keywords:

Solution Type  Predictive Self-Healing Sure

Solution  1174849.1 :   SCF-8000-AE - ESM has exceeded its lifespan  


Related Items
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  • Sun SPARC Enterprise M5000 Server
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In this Document
Purpose
Scope
Details
References


Applies to:

Sun SPARC Enterprise M3000 Server - Version All Versions and later
Sun SPARC Enterprise M4000 Server - Version All Versions and later
Sun SPARC Enterprise M5000 Server - Version All Versions and later
Sun SPARC Enterprise M8000 Server - Version All Versions and later
Sun SPARC Enterprise M9000-32 Server - Version All Versions and later
Information in this document applies to any platform.

Purpose

Provide additional information for message ID: SCF-8000-AE

Scope

 

Details

ESM has exceeded its lifespan.

 

Type

Fault
  fault.chassis.device.esm.eol.exceeded

Severity

Major

Description

An energy storage module has exceeded its lifespan.

Automated Response

No immediate action is taken

Impact

Backup power may not be available in event of power loss.

Suggested Action for System Administrator

Schedule a repair procedure as soon as possible to replace the ESM.

Details

This message indicates a battery, super capacitor, or other energy storage module (ESM) has reached the end of life. The recommended service action is to schedule a replacement of the ESM.

Follow the steps below to determine which Field Replaceable Unit (FRU) has been affected and to collect data for presentation to your authorized service provider.

Step 1: Collect the fault message.
A single line fault message is displayed to the system console and logged in the /var/logs/message file. The complete message may be retrieved by using the 'fmdump' command on the XSCF console as shown below.

Example:

XSCF> fmdump -m
MSG-ID:  SCF-8000-AE, TYPE: Fault, VER: 1, SEVERITY: Major
   EVENT-TIME: Tue Jan  5 10:03:38 EST 2010
   PLATFORM: SPARC Enterprise M4000 , CSN: 0000000000, HOSTNAME: burl-m4000-0
   SOURCE: sde, REV: 1.16
   EVENT-ID: 84b64569-7aef-4802-9582-162700492b06
   DESC: An energy storage module has exceeded its lifespan.
   Refer to http://www.sun.com/msg/SCF-8000-AE for more information.
   AUTO-RESPONSE: No immediate action is taken
   IMPACT: Backup power may not be available in event of power loss.
   REC-ACTION: Schedule a repair procedure as soon as possible to replace the ESM.
Step 2: Collect the "fmdump" output.
Use the fmdump command with the Event-ID option to retrieve more information on the fault which has occurred.

Example:

XSCF> fmdump -v -u 84b64569-7aef-4802-9582-162700492b06

   Jan 06 20:43:28.8887 59b13e56-8cec-41ea-8a6f-a56efb622370     SCF-8000-AE
     100%  fault.chassis.device.esm.eol.exceeded

           Problem in: hc:///chassis=0/iou=0/pcislot=1/card=0/esm=0
              Affects: hc:///chassis=0/iou=0/pcislot=1/card=0/esm=0
                  FRU: hc://:product-id=SPARC Enterprise M4000 :chassis-id=0000000000:server-id=burl-m4000-0:serial=000004:part=5111500:revision=01/component=IOU#0-PCI#1
                  Location: IOU#0-PCI#1

Step 3: Provide the output collected to your service provider.
The information collected above will help your service provider to schedule a repair at your convenience.

Once the module is replaced the runtime counter should be reset using the command ioxadm lifetime -z IOU#?-PCI#?
 NOTE: The component needing replaced is the Energy Storage Module (ESM) which is a sub component of the PCI Flash Accelerator.

 

References

<NOTE:1327000.1> - Sun Flash Accelerator F20 Energy Storage Module (ESM) Lifespan.

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