Asset ID: |
1-79-1174849.1 |
Update Date: | 2017-11-29 |
Keywords: | |
Solution Type
Predictive Self-Healing Sure
Solution
1174849.1
:
SCF-8000-AE - ESM has exceeded its lifespan
Related Items |
- Sun SPARC Enterprise M8000 Server
- Sun SPARC Enterprise M4000 Server
- Sun SPARC Enterprise M3000 Server
- Sun SPARC Enterprise M9000-32 Server
- Sun SPARC Enterprise M5000 Server
- Sun SPARC Enterprise M9000-64 Server
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Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: Sun PSH
|
In this Document
Applies to:
Sun SPARC Enterprise M3000 Server - Version All Versions and later
Sun SPARC Enterprise M4000 Server - Version All Versions and later
Sun SPARC Enterprise M5000 Server - Version All Versions and later
Sun SPARC Enterprise M8000 Server - Version All Versions and later
Sun SPARC Enterprise M9000-32 Server - Version All Versions and later
Information in this document applies to any platform.
Purpose
Provide additional information for message ID: SCF-8000-AE
Scope
Details
ESM has exceeded its lifespan.
Type
- Fault
- fault.chassis.device.esm.eol.exceeded
Severity
- Major
Description
- An energy storage module has exceeded its lifespan.
Automated Response
- No immediate action is taken
Impact
- Backup power may not be available in event of power loss.
Suggested Action for System Administrator
- Schedule a repair procedure as soon as possible to replace the ESM.
Details
- This message indicates a battery, super capacitor, or other energy storage module (ESM) has reached the end of life. The recommended service action is to schedule a replacement of the ESM.
Follow the steps below to determine which Field Replaceable Unit (FRU) has been affected and to collect data for presentation to your authorized service provider.
Step 1: Collect the fault message. A single line fault message is displayed to the system console and logged in the /var/logs/message file. The complete message may be retrieved by using the 'fmdump' command on the XSCF console as shown below.
Example:
XSCF> fmdump -m
MSG-ID: SCF-8000-AE, TYPE: Fault, VER: 1, SEVERITY: Major
EVENT-TIME: Tue Jan 5 10:03:38 EST 2010
PLATFORM: SPARC Enterprise M4000 , CSN: 0000000000, HOSTNAME: burl-m4000-0
SOURCE: sde, REV: 1.16
EVENT-ID: 84b64569-7aef-4802-9582-162700492b06
DESC: An energy storage module has exceeded its lifespan.
Refer to http://www.sun.com/msg/SCF-8000-AE for more information.
AUTO-RESPONSE: No immediate action is taken
IMPACT: Backup power may not be available in event of power loss.
REC-ACTION: Schedule a repair procedure as soon as possible to replace the ESM.
Step 2: Collect the "fmdump" output.
Use the fmdump command with the Event-ID option to retrieve more information on the fault which has occurred.
Example:
XSCF> fmdump -v -u 84b64569-7aef-4802-9582-162700492b06
Jan 06 20:43:28.8887 59b13e56-8cec-41ea-8a6f-a56efb622370 SCF-8000-AE
100% fault.chassis.device.esm.eol.exceeded
Problem in: hc:///chassis=0/iou=0/pcislot=1/card=0/esm=0
Affects: hc:///chassis=0/iou=0/pcislot=1/card=0/esm=0
FRU: hc://:product-id=SPARC Enterprise M4000 :chassis-id=0000000000:server-id=burl-m4000-0:serial=000004:part=5111500:revision=01/component=IOU#0-PCI#1
Location: IOU#0-PCI#1
Step 3: Provide the output collected to your service provider. The information collected above will help your service provider to schedule a repair at your convenience.
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Once the module is replaced the runtime counter should be reset using the command ioxadm lifetime -z IOU#?-PCI#?
NOTE: The component needing replaced is the Energy Storage Module (ESM) which is a sub component of the PCI Flash Accelerator.
References
<NOTE:1327000.1> - Sun Flash Accelerator F20 Energy Storage Module (ESM) Lifespan.
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