SPT-8000-KQ - Power Supply fan failure

Asset ID:	1-79-1161823.1
Update Date:	2017-09-22
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1161823.1 : SPT-8000-KQ - Power Supply fan failure

Applies to:

Sun Microsystems > Servers
SPARC T7-1
SPARC T7-2
SPARC T7-4
SPARC T8-1
Information in this document applies to any platform.

Purpose

Additional Information for SPT-8000-KQ - Power Supply fan failure

Details

Type: Fault

fault.chassis.power.fan-fail

Severity: Major

Description

The message ID: SPT-8000-KQ indicates that the fault management function running on the service processor has determined that a fan inside of the Power Supply has failed.

A fan spinning below the specified nominal RPM range will result in a reduction in air flow that may in turn result in temperatures within the power supply reaching unacceptable levels.

The service required LED may be illuminated on the affected power supply.

The specific power supply/fan experiencing the fault can be identified following the procedures described in the document referenced under "Suggested Action for System Administrator".

Blade Products Note:
Blade products report this event, which is diagnosed by the service processor in the enclosure (CMM). It is intended as an informational event (an Alert) for blades and should not by itself be considered an event requiring service.

Automated Response

The service required LED on the chassis and on the affected Power Supply may be illuminated.

Impact

Reduced cooling may lead to temperature related faults and eventual system shutdown.

Suggested Action for System Administrator

The administrator should arrange to have the faulty fan or power supply replaced.

Refer to the following document for the latest procedures for displaying event content in preparation for submitting a service request and applying any post-repair actions that may be required.

PSH Procedural Article for ILOM-Based Diagnosis (Doc ID 1155200.1)

Blade Products Note:
This event is not a serviceable event for blades and should self-clear when the fan speed comes back within the specified range. However, should the condition be persistent, use the information from the above link in Section B Submitting a Service Request, sub-section Submitting a Service Request via the Support Center to request service.

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