SPT-8000-CA - Service Processor Degraded

Asset ID:	1-79-1159432.1
Update Date:	2015-12-21
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1159432.1 : SPT-8000-CA - Service Processor Degraded

Applies to:

Sun Microsystems > Servers
SPARC M7-8
SPARC M7-16
SPARC T7-1
SPARC T7-2
Information in this document applies to any platform.

Purpose

Additional information for SPT-8000-CA - Service Processor Degrade.

Details

Type: upset

fault.security.integrity-compromised

Severity: Major

Description

The message ID: SPT-8000-CA indicates that the fault management function running on the service processor has determined that a service processor operating in a degraded mode.

The service processor is operating in a degraded mode, because of a chassis intrusion failure.

A chassis intrusion failure occurs when the top cover is removed, prior to powering down the system
and disconnecting the AC power cords from the power supplies. Other potential causes could be due
to a poor connection of the chassis intrusion cable to the power distribution board (PDB) or a defective
chassis intrusion switch.

The chassis-wide service required LED will be illuminated.
The ILOM CLI will display the status of the chassis-wide LED indicator as: /SYS/SERVICE = On

When the top cover is re-installed, the service processor will continue to operate in a degraded mode
and will not re-inventory the host DIMM's automatically, potentially causing the DIMM inventory
reported by the ILOM command line interface or Web browser to be inaccurate.

Automated Response

The chassis-wide service required LED will be illuminated.

Impact

Server is immediately powered off.

Suggested Action for System Administrator

This event is an alert intended to inform the user about a problem that is not typically associated with a fault in the product. Alerts do not normally require Oracle Services for resolution. The administrator should review the ILOM event log for additional information pertaining to this diagnosis and determine proper action. In this case re-secure the top cover and reboot or reset the SP..

Should the administrator be unable to resolve the issue, use the following link for additional information for steps necessary to contact Oracle Service.

PSH Procedural Article for ILOM-Based Alerts (Doc ID 1162995.1)

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