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Asset ID: 1-79-1120673.1
Update Date:2017-10-17
Keywords:

Solution Type  Predictive Self-Healing Sure

Solution  1120673.1 :   SPT-8000-3R - Fan Speed Below Normal Range  


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In this Document
Purpose
Details
References


Applies to:

Sun Microsystems > Servers
SPARC M7-8
SPARC M7-16
SPARC T7-1
SPARC T7-2
Information in this document applies to any platform.

Purpose

Provide additional information for message ID: SPT-8000-3R

Details

Type: Hardware Fault

fault.chassis.device.fan.fail

Severity: Major

Description

The message ID: SPT-8000-3R indicates that the fault management function running on the service processor has determined that a fan is experiencing a fault that has resulted in its rotational speed dropping below acceptable levels.

A fan spinning below the specified nominal RPM range will result in a reduction in air flow that may in turn result in temperatures within the product reaching unacceptable levels.

The specific fan module experiencing the fault can be identified following the procedures described in the document referenced under "Suggested Action for System Administrator".

Blade Products Note:
Blade products report this event, which is diagnosed by the service processor in the enclosure (CMM). It is intended as an informational event (an Alert) for blades and should not by itself be considered an event requiring service.



Automated Response

The service-required LED may be illuminated on the affected fan module and chassis. System will be powered down if the High Temperature threshold is reached as a result of the faulty fan.

Impact

System may be powered down if redundant fan modules are not operational.

Suggested Action for System Administrator

The administrator should arrange to have the faulty fan module replaced.

Refer to the following document for the latest procedures for displaying event content in preparation for submitting a service request and applying any post-repair actions that may be required.

PSH Procedural Article for ILOM-Based Diagnosis (Doc ID 1155200.1)

Blade Products Note:
This event is not a serviceable event for blades and should self-clear when the fan speed comes back within the specified range.  However, should the condition be persistent, use the information from the above link in Section B Submitting a Service Request, sub-section Submitting a Service Request via the Support Center to request service.

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