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Asset ID: 1-79-1021934.1
Update Date:2018-04-04
Keywords:

Solution Type  Predictive Self-Healing Sure

Solution  1021934.1 :   SCF-8005-RA - The XSCF could not determine whether POST is running correctly on a domain/XSB.  


Related Items
  • Sun SPARC Enterprise M8000 Server
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  • Sun SPARC Enterprise M4000 Server
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  • Sun SPARC Enterprise M3000 Server
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  • Sun SPARC Enterprise M9000-32 Server
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  • Sun SPARC Enterprise M5000 Server
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Related Categories
  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: Sun PSH
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PreviouslyPublishedAs
SCF-8005-RA


Applies to:

Sun SPARC Enterprise M3000 Server - Version All Versions and later
Sun SPARC Enterprise M4000 Server - Version All Versions and later
Sun SPARC Enterprise M5000 Server - Version All Versions and later
Sun SPARC Enterprise M8000 Server - Version All Versions and later
Sun SPARC Enterprise M9000-32 Server - Version All Versions and later
All Platforms

Purpose

Provide additional information for message ID: SCF-8005-RA

Scope

 

Details

Predictive Self-Healing Article
The XSCF could not determine whether POST is running correctly on a domain/XSB.

Type

Upset
  upset.chassis.domain.post

Severity

Major

Description

The XSCF could not determine whether POST is running correctly on a domain/XSB.

Automated Response

Nothing is deconfigured.

Impact

The domain or the XSB will be powered down.

Suggested Action for System Administrator

The platform administrator should check for some sort of fault that could have caused this failure. Please consult the detail section of the knowledge article for additional information.

Details

The XSCF could not determine whether POST is running correctly on a domain/XSB.

The reason why the XSB could not be configured into the domain can be determined
from the ereport class of the associated ereport.  The possible reasons are:


  fe-start-err
  XSCF software couldn't determine if POST started successfully.

  fe-dr-rti0-start-err
  XSCF software couldn't determine if POST started RTI0 phase of a DR operation.

  fe-dr-rti0-tmo
  XSCF software detected a timeout during POST's RTI0 phase of a DR operation.

  fe-dr-rti1-start-err
  XSCF software couldn't determine if POST started RTI1 phase of a DR operation.

  fe-dr-rti1-tmo
  XSCF software detected a timeout during POST's RTI1 phase of a DR operation.


    If the event occurred during POST at domain startup,
    then the domain is powered down and no other action is taken.

    If the event occurred during POST at the time of a DR operation,
    then the XSB being DR'ed is powered down and no other action is taken.


The system administrator should examine output displayed to the XSCF console, domain's console,
domain logs files (/var/adm/messages, fmdump -v) and XSCF logs files (fmdump -m, fmdump -v) to
gain a further understanding of the problem.


   If there is no explanation why POST could not start successfully,  
   then proceed with the steps outlined below.


Step 1. Collect a snapshot from the xscfu.

Step 2. Collect the output from the 'fmdump -v -u EVENT_ID' command
  
   SPARC Enterprise platform example:
 
   xscf> fmdump -v -u f5d2ebec-04f9-48a1-b1a5-5e6862e57e16

         TIME                 UUID                                 MSG-ID
         Mar 20 21:41:15.3215 f5d2ebec-04f9-48a1-b1a5-5e6862e57e16 SCF-8005-RA
           100%  upset.chassis.domain.post

                 Problem in: hc:///chassis=0/domain=0
                    Affects: -
                        FRU: hc://:product-id=SPARC-Enterprise:chassis-id=7860000772:
                             server-id=san-ff2-21-0/component=CHASSIS


Step 3. Contact your Authorized Service Provider.

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