SCF-8007-AR - Correctable errors within a way of a CPU chip's L2 cache have exceeded an acceptable threshold.

Asset ID:	1-79-1021896.1
Update Date:	2017-03-09
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1021896.1 : SCF-8007-AR - Correctable errors within a way of a CPU chip's L2 cache have exceeded an acceptable threshold.

Applies to:

Sun Microsystems > Servers
Sun SPARC Enterprise M9000-32 Server
Sun SPARC Enterprise M5000 Server
All Platforms

Purpose

Provide additional information for message ID: SCF-8007-AR

Details

Predictive Self-Healing Article
Correctable errors within a way of a CPU chip's L2 cache have exceeded an acceptable threshold.

Type

: Fault; fault.chassis.SPARC-Enterprise.cpu.SPARC64-VII.way.ce

Severity

: Minor

Description

: The number of correctable errors within a way of a CPU chip's L2 cache has exceeded an acceptable threshold.

Automated Response

: The way of the CPU chip's cache is deconfigured. The performance of the CPU chip is reduced.

Impact

: There is a performance loss for the CPU chip.

Suggested Action for System Administrator

: Schedule a repair action to replace the affected Field Replaceable Unit (FRU), the identity of which can be determined using fmdump -v -u EVENT_ID. Please consult the detail section of the knowledge article for additional information.

Details

: The number of correctable errors within a way of a CPU chip's L2 cache has exceeded an acceptable threshold.

The CPU chip L2 cache way with the problem will be deconfigured,
and the CPU chip will continue operating with reduced performance.

The recommended service action for this event is to schedule the replacement of the affected FRU.

       LEGEND

      RED        = SUNW-MSG-ID
      BLUE     = EVENT_ID
      GREEN = FRU

Step 1. Collect the fault message (use one of the following methods):

   Single-line fault message displayed on the XSCF console:

   Mar 20 21:05:15 san-ff2-21-0 fmd: SOURCE: sde, REV: 1.12, CSN: 7860000772
   EVENT-ID: 16a1d9ab-291f-49ac-b2cc-7bff7b5c6ddc
   Refer to http://www.sun.com/msg/SCF-8007-AR for detailed information.

   Complete fault message using 'fmdump -m' on the XSCF console:

   MSG-ID: SCF-8007-AR, TYPE: Fault, VER: 1, SEVERITY: Minor
   EVENT-TIME: Tue Mar 20 21:05:15 UTC 2007
   PLATFORM: SPARC-Enterprise, CSN: 7860000772, HOSTNAME: san-ff2-21-0
   SOURCE: sde, REV: 1.12
   EVENT-ID: 16a1d9ab-291f-49ac-b2cc-7bff7b5c6ddc
   DESC: The number of correctable errors within a way of a CPU chip's L2 cache has exceeded an acceptable threshold.
   Refer to http://www.sun.com/msg/SCF-8007-AR for more information.
   AUTO-RESPONSE: The way of the CPU chip's cache is deconfigured.
   The performance of the CPU chip is reduced.
   IMPACT: There is a performance loss for the CPU chip.
   REC-ACTION: Schedule a repair action to replace the affected Field Replaceable Unit (FRU),
   the identity of which can be determined using fmdump -v -u EVENT_ID.
   Please consult the detail section of the knowledge article for additional information.

Step 2. Collect the output from the 'fmdump -v -u EVENT_ID' command

   SPARC Enterprise platform example:

   xscf> fmdump -v -u 16a1d9ab-291f-49ac-b2cc-7bff7b5c6ddc

         TIME                 UUID                                 MSG-ID
         Mar 20 21:05:15.6127 16a1d9ab-291f-49ac-b2cc-7bff7b5c6ddc SCF-8007-AR
           100% fault.chassis.SPARC-Enterprise.cpu.SPARC64-VII.way.ce

                 Problem in: hc:///chassis=0/cmu=0/cpu=0
                    Affects: hc:///chassis=0/cmu=0/cpu=0
                        FRU: hc://:product-id=SPARC-Enterprise:chassis-id=7860000772:
                             server-id=san-ff2-21-0:serial=PP06121471:
                             part=CA06761-D102 A0:revision=0101/component=/MBU_B/CPUM#0

Step 3. Contact your Authorized Service Provider.

If you require additional information, please refer to Document 1002526.1.

Product
Other Server Models 1000-9999

Product_uuid
41751310-63d5-11d7-9179-89d0596b661d

Attachments

This solution has no attachment