Sun SPARC Enterprise M8000 Server
 
Sun SPARC Enterprise M4000 Server
 
Sun SPARC Enterprise M3000 Server
 
Sun SPARC Enterprise M9000-32 Server
 
Sun SPARC Enterprise M9000-64 Server
 
Sun SPARC Enterprise M5000 Server
 

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Applies to:

Purpose

Provide additional information for message ID: SCF-8006-WP

Scope

Details

Predictive Self-Healing Article
Hardware problem detected within an XSCFU.

Type

Fault

  fault.chassis.SPARC-Enterprise.xscfu

Severity

Major

Description

Hardware problem detected within an XSCFU.

Automated Response

The platform may become unmanageable. The platform may not be able to reboot. If the configuration has redundant XSCFUs, the XSCF software may fail over to the other XSCFU. If the configuration has redundant XSCFUs, XSCFU failover may be disabled. Please consult the detail section of the knowledge article for additional information.

Impact

The domains will continue to run. The platform may become unmanageable. The platform may not be able to reboot. If the configuration has redundant XSCFUs, the XSCF software may fail over to the other XSCFU. If the configuration has redundant XSCFUs, XSCFU failover may be disabled. Please consult the detail section of the knowledge article for additional information.

Suggested Action for System Administrator

  

The recommended service action is to follow document 1564729.1 if applicable, if not then collect a snapshot ( doc 2097446.1 ) from the XSCFU and contact your Authorized Service Provider to further assistance.

  

Details

Before replacing the xscfu please make sure to investigate issue documented in 1562888.1 and the separate issue documented in 1982428.1

 
A hardware problem was detected with an XSCFU.

The type of hardware problem can be identified from the resource within the FRU that has been identified as being faulty.


  rtc error

     Problem detected reading or writing within the RTC (Real Time Clock) on an XSCFU.
    
     If this is a redundant XSCFU configuration, then the XSCFU will
     fail over to the standby XSCFU and faulty XSCFU will be deconfigured.
    
     If there is only a single XSCFU in the configuration, then the XSCFU
     will be powered down and the platform will become unmanageable.


  rtc_battery
 
     Low battery detected on the RTC (Real Time Clock) on an XSCFU.
    
     If this is a redundant XSCFU configuration, then the XSCFU will
     fail over to the standby XSCFU and faulty XSCFU will be deconfigured.
    
     If there is only a single XSCFU in the configuration, then the XSCFU
     will continue to run until the platform is powered down.
     Platform will not be able to be powered up (becomes unbootable).


  nvram_battery
 
     Low NVRAM battery detected on an XSCFU.
   
     If this is a redundant XSCFU configuration, then the XSCFU will
     fail over to the standby XSCFU and faulty XSCFU will be deconfigured.
    
     If there is only a single XSCFU in the configuration, then the XSCFU
     will be powered down and the platform will become unmanageable.


  int_lanif error
 
     Problem detected on LAN interface between two XSCFU's on a M8000/M9000 platform.

     Standby XSCFU is deconfigured (XSCFU failover will not be allowed).


  int_serialif_error
 
     Problem detected on serial interface between two XSCFU's on a M8000/M9000 system.
 
     Standby XSCFU is deconfigured (XSCFU failover will not be allowed).

            flash

               Problem detected on the internal flash device.

              If this is a redundant XSCFU configuration, then the XSCFU will
              fail over to the standby XSCFU and faulty XSCFU will be deconfigured.

              If there is only a single XSCFU in the configuration, then the XSCFU will
              be powered down and the platform will become unmanageable.


If you require additional information, please refer to Document 1002526.1.

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