SCF-8004-45 - SC chip detected a power failure.

Asset ID:	1-79-1021851.1
Update Date:	2013-01-23
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1021851.1 : SCF-8004-45 - SC chip detected a power failure.

Applies to:

Sun SPARC Enterprise M3000 Server - Version Not Applicable and later
Sun SPARC Enterprise M4000 Server - Version Not Applicable and later
Sun SPARC Enterprise M5000 Server - Version Not Applicable and later
Sun SPARC Enterprise M8000 Server - Version Not Applicable and later
Sun SPARC Enterprise M9000-32 Server - Version Not Applicable and later
Sun SPARC Sun OS

Purpose

Provide additional information for message ID: SCF-8004-45

Details

Predictive Self-Healing Article
SC chip detected a power failure.

Type

: Fault; fault.chassis.SPARC-Enterprise.asic.sc.power.fail

Severity

: Critical

Description

: The SC chip has detected it does not have sufficient power to continue operating.

Automated Response

: Resources may be deconfigured after a platform reset. Please consult the detail section of the knowledge article for additional information.

Impact

: Either the platform or a domain will be reset. Please consult the detail section of the knowledge article for additional information.

Suggested Action for System Administrator

: Please consult the detail section of the knowledge article for additional information.

Details

: The platform has detected an SC chip does not have sufficient power to continue operating.

   SPARC Enterprise M4000/M5000 platforms:

      The precise SC chip cannot be identified from this fault.

      The platform will be reset.

      Nothing is deconfigured due to this fault.

      Another fault that deconfigures resources will likely occur at
      approximately the same time as this fault.

   SPARC Enterprise M8000/M9000 platforms:

      If the precise SC chip can be identified,
      then the domains using the CMU will be reset and the CMU, along with its associated I/O,
      will be deconfigured after the domains using the CMU are reset.

         CMU will appear on the suspect list for the fault.


      If the precise SC chip cannot be identified from this fault,
      the domains using the CMU will be reset and nothing is deconfigured due to this fault.

         Another fault that deconfigures resources will likely occur at
         approximately the same time as this fault.

The recommended service action for this event is to schedule the replacement of the affected FRU's.

       LEGEND

      RED        = SUNW-MSG-ID
      BLUE     = EVENT_ID
      GREEN = FRU

Step 1. Collect the fault message (use one of the following methods):

   Single-line fault message displayed on the XSCF console:

   Mar 27 15:13:39 nwk-dc2-1-sc0 fmd: SOURCE: sde, REV: 1.12, CSN: nwk-dc2-1
   EVENT-ID: 8b8c57af-77e1-4f74-9372-a379d184f38c
   Refer to http://www.sun.com/msg/SCF-8004-45 for detailed information.

   Complete fault message using 'fmdump -m' on the XSCF console:

   MSG-ID: SCF-8004-45, TYPE: Fault, VER: 1, SEVERITY: Critical
   EVENT-TIME: Tue Mar 27 15:13:39 PDT 2007
   PLATFORM: SPARC-Enterprise, CSN: nwk-dc2-1, HOSTNAME: nwk-dc2-1-sc0
   SOURCE: sde, REV: 1.12
   EVENT-ID: 8b8c57af-77e1-4f74-9372-a379d184f38c
   DESC: The SC chip has detected it does not have sufficient power to continue operating.
   Refer to http://www.sun.com/msg/SCF-8004-45 for more information.
   AUTO-RESPONSE: Resources may be deconfigured after a platform reset.
   Please consult the detail section of the knowledge article for additional information.
   IMPACT: Either the platform or a domain will be reset. Please consult the detail section of the
   knowledge article for additional information.
   REC-ACTION: Please consult the detail section of the knowledge article for additional information.

Step 2. Collect the output from the 'fmdump -v -u EVENT_ID' command

        xscf> fmdump -v -u 8b8c57af-77e1-4f74-9372-a379d184f38c

        TIME                 UUID                                 MSG-ID
        Mar 27 15:13:39.3484 8b8c57af-77e1-4f74-9372-a379d184f38c SCF-8004-45
          100% fault.chassis.SPARC-Enterprise.asic.sc.power.fail

                Problem in: hc:///chassis=0
                   Affects: -
                       FRU: hc://:product-id=SPARC-Enterprise:chassis-id=nwk-dc2-1:
                            server-id=nwk-dc2-1-sc0/component=CHASSIS

Step 3. Contact your Authorized Service Provider.

If you require additional information, please refer to Document 1002526.1.

References

Attachments

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