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PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: Sun PSH
 

Applies to:

Purpose

Provide additional information for message ID: SCF-8006-3J

Details

Predictive Self-Healing Article
Over-temperature warning condition detected on platform.

Type

Fault

  fault.chassis.env.temp.over-warn

Severity

Critical

Description

Over-temperature warning condition has been detected by inlet temperature sensor, exhaust temperature sensor, or CPU temperature sensor.

Automated Response

Fan speed will be raised for all fans on the platform. If the over-temperature warning condition has been detected by an exhaust temperature sensor or a CPU temperature sensor, shutdown messages will be sent to domains on the platform.

Impact

If the over-temperature warning condition has been detected by an exhaust temperature sensor or a CPU temperature sensor, shutdown messages will be sent to domains on the platform.

Suggested Action for System Administrator

Platform administrator should investigate the cause of the over-temperature condition. Please consult the detail section of the knowledge article for additional information.

Details

Over-temperature warning condition has been detected by inlet
temperature sensor, exhaust temperature sensor, or CPU
temperature sensor.

If the over-temperature warning condition has been detected by
an exhaust temperature sensor or a CPU temperature sensor, the
domains that are affected by the overtemperature
condition will be sent requests to shut down.

Fan speed will be raised for all fans on the platform.

If shutdown messages have been sent to all domains on the
platform, then no further action is taken. Otherwise, if
the over-temperature warning condition has been detected
by an exhaust temperature sensor or a CPU temperature sensor,
shutdown messages are sent to all the domains on the
platform by the SCF driver.


The recommended service action for this event is outlined in the steps below.


Step 1. Collect the fault message (use one of the following methods):


   Single-line fault message displayed on the XSCF console:

   Mar 20 21:38:51 san-ff2-21-0 fmd: SOURCE: sde, REV: 1.12, CSN: 7860000772  
   EVENT-ID: 8b34abe2-087a-455c-b327-2a3291506308
   Refer to http://www.sun.com/msg/SCF-8006-3J for detailed information.


   Complete fault message using 'fmdump -m' on the XSCF console:

   MSG-ID: SCF-8006-3J, TYPE: Fault, VER: 1, SEVERITY: Critical
   EVENT-TIME: Tue Mar 20 21:38:51 UTC 2007
   PLATFORM: SPARC-Enterprise, CSN: 7860000772, HOSTNAME: san-ff2-21-0
   SOURCE: sde, REV: 1.12
   EVENT-ID: 8b34abe2-087a-455c-b327-2a3291506308
   DESC: Over-temperature warning condition has been detected by inlet temperature sensor, exhaust temperature
   sensor, or CPU temperature sensor.
   Refer to http://www.sun.com/msg/SCF-8006-3J for more information.
   AUTO-RESPONSE: Fan speed will be raised for all fans on the platform. If the over-temperature warning
   condition has been detected by an exhaust temperature sensor or a CPU temperature sensor, shutdown
   messages will be sent to domains on the platform.
   IMPACT: If the over-temperature warning condition has been detected by an exhaust temperature sensor or
   a CPU temperature sensor, shutdown messages will be sent to domains on the platform.
   REC-ACTION: Platform administrator should investigate the cause of the over-temperature condition.
   Please consult the detail section of the knowledge article for additional information.


Step 2. Collect the output from the 'fmdump -v -u EVENT_ID' command

   
   SPARC Enterprise platform example:
 
   xscf> fmdump -v -u 8b34abe2-087a-455c-b327-2a3291506308

   TIME                 UUID                                 MSG-ID
   Mar 20 21:38:51.8558 8b34abe2-087a-455c-b327-2a3291506308 SCF-8006-3J
     100%  fault.chassis.env.temp.over-warn

           Problem in: hc:///chassis=0
              Affects: -
                  FRU: hc://:product-id=SPARC-Enterprise:chassis-id=7860000772:
                       server-id=san-ff2-21-0/component=CHASSIS



Step 3. Platform administrator should investigate the cause of the over-temperature condition.
        
           If unable to identify the cause of the over-temperature condition,
             then contact your Authorized Service Provider.



If you require additional information, please refer to Document 1002526.1.

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