SCF-8003-0S - Correctable errors within the part of a MAC chip that controls a memory bank have exceeded an acceptable threshold.

Asset ID:	1-79-1021823.1
Update Date:	2014-05-19
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1021823.1 : SCF-8003-0S - Correctable errors within the part of a MAC chip that controls a memory bank have exceeded an acceptable threshold.

Applies to:

Sun Microsystems > Servers
Sun SPARC Enterprise M4000 Server
All Platforms

Purpose

Provide additional information for message ID: SCF-8003-0S

Details

Predictive Self-Healing Article
Correctable errors within the part of a MAC chip that controls a memory bank have exceeded an acceptable threshold.

Type

: Fault; fault.chassis.SPARC-Enterprise.asic.mac.bank.ce

Severity

: Major

Description

: The number of correctable errors detected within the part of a MAC chip that controls a memory bank has exceeded an acceptable threshold.

Automated Response

: Memory associated with the memory bank will be deconfigured after the platform is power cycled or after the domain reboots or after a Dynamic Reconfiguration operation is performed.

Impact

: No immediate impact. Memory associated with the memory bank will be deconfigured after the platform is power cycled or after the domain reboots or after a Dynamic Reconfiguration operation is performed.

Suggested Action for System Administrator

: Schedule a repair action to replace the affected Field Replaceable Unit (FRU), the identity of which can be determined using fmdump -v -u EVENT_ID. Please consult the detail section of the knowledge article for additional information.

Details

: The number of correctable errors detected within the part of a MAC chip
that controls a memory bank has exceeded an acceptable threshold.

   SPARC Enterprise M3000 platform:

      There is no MAC chip on a M3000 platform.
      The JSC chip provides the same functionality as the MAC chip and is located on the MBU.
      Domain using the memory bank will be reset.
      Memory associated with the memory bank will be deconfigured after the platform is power cycled
      or after the domain reboots or after a Dynamic Reconfiguration operation is performed.

   SPARC Enterprise M4000/M5000 platforms:

      The MAC Chip is located on the Memory board.
      Domain using the memory bank will be reset.
      Memory associated with the memory bank will be deconfigured after the platform is power cycled
      or after the domain reboots or after a Dynamic Reconfiguration operation is performed.

   SPARC Enterprise M8000/M9000 platforms:

      The MAC Chip us located on the CMU.
      Domain using the memory bank will be reset.
      Memory associated with the memory bank will be deconfigured after the platform is power cycled
      or after the domain reboots or after a Dynamic Reconfiguration operation is performed.

The recommended service action for this event is to schedule the replacement of the affected FRU.

       LEGEND

      RED        = SUNW-MSG-ID
      BLUE     = EVENT_ID
      GREEN = FRU

Step 1. Collect the fault message (use one of the following methods):

   Single-line fault message displayed on the XSCF console:

   Mar 20 21:19:15 san-ff2-21-0 fmd: SOURCE: sde, REV: 1.12, CSN: 7860000772
   EVENT-ID: 0b0ac2ad-6d03-4b8d-b05a-d80d8f3841b9
   Refer to http://www.sun.com/msg/ SCF-8003-0S for detailed information.

   Complete fault message using 'fmdump -m' on the XSCF console:

   MSG-ID: SCF-8003-0S, TYPE: Fault, VER: 1, SEVERITY: Major
   EVENT-TIME: Tue Mar 20 21:19:15 UTC 2007
   PLATFORM: SPARC-Enterprise, CSN: 7860000772, HOSTNAME: san-ff2-21-0
   SOURCE: sde, REV: 1.12
   EVENT-ID: 0b0ac2ad-6d03-4b8d-b05a-d80d8f3841b9
   DESC: The number of correctable errors detected within the part of a MAC chip that controls a memory
   bank has exceeded an acceptable threshold.
   Refer to http://www.sun.com/msg/SCF-8003-0S for more information.
   AUTO-RESPONSE: Memory associated with the memory bank will be deconfigured after the platform is power cycled or after
   the domain reboots or after a Dynamic Reconfiguration operation is performed.
   IMPACT: No immediate impact. Memory associated with the memory bank will be deconfigured after the platform
   is power cycled or after the domain reboots or after a Dynamic Reconfiguration operation is performed.
   REC-ACTION: Schedule a repair action to replace the affected Field Replaceable Unit (FRU),
   the identity of which can be determined using fmdump -v -u EVENT_ID.
   Please consult the detail section of the knowledge article for additional information.

Step 2. Collect the output from the 'fmdump -v -u EVENT_ID' command

   SPARC Enterprise platform example:

   xscf> fmdump -v -u 0b0ac2ad-6d03-4b8d-b05a-d80d8f3841b9

         TIME                 UUID                                 MSG-ID
         Mar 20 21:19:15.4243 0b0ac2ad-6d03-4b8d-b05a-d80d8f3841b9 SCF-8003-0S
           100% fault.chassis.SPARC-Enterprise.asic.mac.bank.ce

                 Problem in: hc:///chassis=0/cmu=0/mac=0/bank=0
                    Affects: hc:///chassis=0/cmu=0/mac=0/bank=0
                        FRU: hc://:product-id=SPARC-Enterprise:chassis-id=7860000772:
                             server-id=san-ff2-21-0:
                             part=CA20393-B54X 001AA:revision=0101/component=/MBU_B/MEMB#0

Step 3. Contact your Authorized Service Provider.

If you require additional information, please refer to Document 1002526.1.

Product
Other Server Models 1000-9999

Product_uuid
41751310-63d5-11d7-9179-89d0596b661d

Attachments

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