Sun SPARC Enterprise M8000 Server
 
Sun SPARC Enterprise M4000 Server
 
Sun SPARC Enterprise M3000 Server
 
Sun SPARC Enterprise M9000-32 Server
 
Sun SPARC Enterprise M5000 Server
 
Sun SPARC Enterprise M9000-64 Server
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: Sun PSH
 

Applies to:

Purpose

Provide additional information for message ID: SCF-8002-3E

Details

Predictive Self-Healing Article
Non-fatal uncorrectable error occurred due to a PCI-X card in a PCI slot.

Type

Fault

  fault.chassis.SPARC-Enterprise.io.pci.card.se

Severity

Major

Description

A non-fatal uncorrectable error occurred due to a PCI-X card in a PCI slot.

Automated Response

The PCI-X slot will be deconfigured after the platform is power cycled or after the domain reboots or after a Dynamic Reconfiguration operation is performed.

Impact

The non-fatal uncorrectable error trap may cause the domain to panic. The PCI-X slot will be deconfigured after the platform is power cycled or after the domain reboots or after a Dynamic Reconfiguration operation is performed.

Suggested Action for System Administrator

Schedule a repair action to replace the affected Field Replaceable Unit (FRU), the identity of which can be determined using fmdump -v -u EVENT_ID. Please consult the detail section of the knowledge article for additional information.

Details

A non-fatal uncorrectable error occurred due to a PCI-X card in a PCI slot.

The non-fatal uncorrectable error trap may cause the domain to panic.

The PCI-X slot will be deconfigured after the domain reboots.

The deconfiguration is not persistent across platform power cycles
or across Dynamic Reconfiguration operations.

The platform administrator should make sure the PCI-X card is replaced.

This fault can occur either on the PCI-X slot of a SPARC Enterprise M4000/M5000 platform
or on the PCI-X slots of an External IO Expansion Unit.



The recommended service action for this event is to replace the PCI-X card.

   If the problem persists, proceed with the steps outlined below.


Step 1. Collect the fault message (use one of the following methods):


   Single-line fault message displayed on the XSCF console:

   Mar 20 21:11:35 san-ff2-21-0 fmd: SOURCE: sde, REV: 1.12, CSN: 7860000772  
   EVENT-ID: ce2928da-e75e-4dca-b40f-1bd88f82db90
   Refer to http://www.sun.com/msg/SCF-8002-3E for detailed information.


   Complete fault message using 'fmdump -m' on the XSCF console:

   MSG-ID: SCF-8002-3E, TYPE: Fault, VER: 1, SEVERITY: Major
   EVENT-TIME: Tue Mar 20 21:11:35 UTC 2007
   PLATFORM: SPARC-Enterprise, CSN: 7860000772, HOSTNAME: san-ff2-21-0
   SOURCE: sde, REV: 1.12
   EVENT-ID: ce2928da-e75e-4dca-b40f-1bd88f82db90
   DESC: A non-fatal uncorrectable error occcurred due to a PCI-X card in a PCI slot.
   Refer to http://www.sun.com/msg/SCF-8002-3E for more information.
   AUTO-RESPONSE: The PCI-X slot will be deconfigured after the platform is power cycled or
   after the domain reboots or after a Dynamic Reconfiguration operation is performed.
   IMPACT: The non-fatal uncorrectable error trap may cause the domain to panic.
   The PCI-X slot will be deconfigured after the platform is power cycled or
   after the domain reboots or after a Dynamic Reconfiguration operation is performed.
   REC-ACTION: Schedule a repair action to replace the affected Field Replaceable Unit (FRU),
   the identity of which can be determined using fmdump -v -u EVENT_ID.
   Please consult the detail section of the knowledge article for additional information.


Step 2. Collect the output from the 'fmdump -v -u EVENT_ID' command
   

   SPARC Enterprise platform example:
 
   xscf> fmdump -v -u ce2928da-e75e-4dca-b40f-1bd88f82db90

         TIME                 UUID                                 MSG-ID
         Mar 20 21:11:35.7994 ce2928da-e75e-4dca-b40f-1bd88f82db90 SCF-8002-3E
           100%  fault.chassis.SPARC-Enterprise.io.pci.card.se

                 Problem in: hc:///chassis=0/iou=0/pcislot=0
                    Affects: -
                        FRU: hc://:product-id=SPARC-Enterprise:chassis-id=7860000772:
                             server-id=san-ff2-21-0/component=/IOU#0/PCI#0


Step 3. Contact your Authorized Service Provider.



If you require additional information, please refer to Document 1002526.1.

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