Sun SPARC Enterprise M9000-64 Server
 
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PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: Sun PSH
 

Applies to:

Purpose

Provide additional information for message ID: SCF-8002-2J

Details

Predictive Self-Healing Article
Non-fatal uncorrectable error occurred due to a PCI-Express card in a PCI-Express slot.

Type

Fault

  fault.chassis.SPARC-Enterprise.io.pciex.card.se

Severity

Major

Description

A non-fatal uncorrectable error occurred due to a PCI-Express card in a PCI-Express slot.

Automated Response

The PCI-Express slot will be deconfigured after the platform is power cycled or after the domain reboots or after a Dynamic Reconfiguration operation is performed.

Impact

The non-fatal uncorrectable error trap may cause the domain to panic. The PCI-Express slot will be deconfigured after the platform is power cycled or after the domain reboots or after a Dynamic Reconfiguration operation is performed.

Suggested Action for System Administrator

Schedule a repair action to replace the affected Field Replaceable Unit (FRU), the identity of which can be determined using fmdump -v -u EVENT_ID. Please consult the detail section of the knowledge article for additional information.

Details

A non-fatal uncorrectable error occurred due to a PCI-Express card in a PCI-Express slot.

The non-fatal uncorrectable error trap may cause the domain to panic.

The PCI-Express slot will be deconfigured after the domain reboots.

The deconfiguration is not persistent across platform power cycles
or across Dynamic Reconfiguration operations.



The recommended service action for this event is to replace the PCI-Express card.

   If the problem persists, proceed with the steps outlined below.


Step 1. Collect the fault message (use one of the following methods):


   Single-line fault message displayed on the XSCF console:

   Apr 12 16:47:17 san-dc3-1-0 fmd: SOURCE: sde, REV: 1.12, CSN: BE80601000  
   EVENT-ID: ba1f856d-e6de-4d65-83db-dc9c15025883
   Refer to http://www.sun.com/msg/ SCF-8002-2J  for detailed information.

   Complete fault message using 'fmdump -m' on the XSCF console:

   MSG-ID:  SCF-8002-2J , TYPE: Fault, VER: 1, SEVERITY: Major    
   EVENT-TIME: Thu Apr 12 16:47:17 PDT 2007    
   PLATFORM: SPARC-Enterprise, CSN: BE80601000, HOSTNAME: san-dc3-1-0    
   SOURCE: sde, REV: 1.12    
   EVENT-ID: ba1f856d-e6de-4d65-83db-dc9c15025883 
   DESC: A non-fatal uncorrectable error occurred due to a PCI-Express card
   in a PCI-Express slot.
   Refer to http://www.sun.com/msg/SCF-8002-2J for more information.    
   AUTO-RESPONSE: The PCI-Express slot will be deconfigured after the platform is power cycled or
   after the domain reboots or after a Dynamic Reconfiguration operation is performed.    
   IMPACT: The non-fatal uncorrectable error trap may cause the domain to panic.     
   The PCI-Express slot will be deconfigured after the platform is power cycled or
   after the domain reboots or after a Dynamic Reconfiguration operation is performed.
   REC-ACTION: Schedule a repair action to replace the affected Field Replaceable Unit (FRU),
   the identity of which can be determined using fmdump -v -u EVENT_ID.
   Please consult the detail section of the knowledge article for additional information.


Step 2. Collect the output from the 'fmdump -v -u EVENT_ID' command
   

   SPARC Enterprise platform example:
 
   xscf> fmdump -v -u ba1f856d-e6de-4d65-83db-dc9c15025883

         TIME                 UUID                                 MSG-ID
         Apr 12 16:47:17.2414 ba1f856d-e6de-4d65-83db-dc9c15025883 SCF-8002-2J            
           100%  fault.chassis.SPARC-Enterprise.io.pciex.card.se                   

                 Problem in: hc:///chassis=0/iou=0/pcislot=0                     
                    Affects: -                         
                        FRU: hc://:product-id=SPARC-Enterprise:chassis-id=BE80601000:
                             server-id=san-dc3-1-0/component=/IOU#0/PCI#0


Step 3. Contact your Authorized Service Provider.



If you require additional information, please refer to Document 1002526.1.

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