SCF-8001-VY - fatal error was detected within a Gigabit Ethernet (GbE) controller.

Asset ID:	1-79-1021455.1
Update Date:	2014-06-25
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1021455.1 : SCF-8001-VY - fatal error was detected within a Gigabit Ethernet (GbE) controller.

Applies to:

Sun SPARC Enterprise M9000-64 Server
Sun SPARC Enterprise M9000-32 Server
Sun SPARC Enterprise M8000 Server
Sun SPARC Enterprise M5000 Server
Sun SPARC Enterprise M4000 Server
All Platforms

Purpose

Provide additional information for message ID: SCF-8001-VY

Details

Predictive Self-Healing Article
fatal error was detected within a Gigabit Ethernet (GbE) controller.

Type

: Fault; fault.chassis.SPARC-Enterprise.io.pci.gbe.fe

Severity

: Critical

Description

: A fatal error was detected within a Gigabit Ethernet (GbE) controller.

Automated Response

: The Gigabit Ethernet (GbE) controller is deconfigured.

Impact

: The domain using the Gigabit Ethernet (GbE) controller is reset.

Suggested Action for System Administrator

: Schedule a repair action to replace the affected Field Replaceable Unit (FRU), the identity of which can be determined using fmdump -v -u EVENT_ID. Please consult the detail section of the knowledge article for additional information.

Details

: This message indicates a diagnosis of a fatal error within a Gigabit Ethernet (GbE) controller.

The domain using the Gigabit Ethernet (GbE) controller is reset.

   SPARC Enterprise M3000 platform:

      The GbE controller is on the Motherboard.

      The Gigabit Ethernet (GbE) is deconfigured after the domain is reset.

   SPARC Enterprise M4000/M5000 platforms:

      The GbE controller is on the IOU.

      The Gigabit Ethernet (GbE) is deconfigured after the domain is reset.

   SPARC Enterprise M8000/M9000 platforms:

      The GbE controller is located on an IOUA in a PCIe slot.

      The Gigabit Ethernet (GbE) is deconfigured after the domain is reset.

      The deconfiguration is not persistent across platform power cycles
      or across Dynamic Reconfiguration operations.

The recommended service action for this event is to schedule the replacement of the affected FRU.

Step 1. Collect the fault message (use one of the following methods):

   Single-line fault message displayed on the XSCF console:

   Mar 20 21:10:42 san-ff2-21-0 fmd: SOURCE: sde, REV: 1.12, CSN: 7860000772
   EVENT-ID: 06198542-f937-4128-996d-0bac7f192896
   Refer to http://www.sun.com/msg/SCF-8001-VY for detailed information.

   Complete fault message using 'fmdump -m' on the XSCF console:

   MSG-ID: SCF-8001-VY, TYPE: Fault, VER: 1, SEVERITY: Critical
   EVENT-TIME: Tue Mar 20 21:10:41 UTC 2007
   PLATFORM: SPARC-Enterprise, CSN: 7860000772, HOSTNAME: san-ff2-21-0
   SOURCE: sde, REV: 1.12
   EVENT-ID: 06198542-f937-4128-996d-0bac7f192896
   DESC: A fatal error was detected within a Gigabit Ethernet (GbE) controller.
   Refer to http://www.sun.com/msg/SCF-8001-VY for more information.
   AUTO-RESPONSE: The Gigabit Ethernet (GbE) controller is deconfigured.
   IMPACT: The domain using the Gigabit Ethernet (GbE) controller is reset.
   REC-ACTION: Schedule a repair action to replace the affected Field Replaceable Unit (FRU),
   the identity of which can be determined using fmdump -v -u EVENT_ID.
   Please consult the detail section of the knowledge article for additional information.

Step 2. Collect the output from the 'fmdump -v -u EVENT_ID' command

   SPARC Enterprise platform example:

   xscf> fmdump -v -u 06198542-f937-4128-996d-0bac7f192896

         TIME                 UUID                                 MSG-ID
         Mar 20 21:10:41.8882 06198542-f937-4128-996d-0bac7f192896 SCF-8001-VY
           100% fault.chassis.SPARC-Enterprise.io.pci.gbe.fe

                 Problem in: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/gbe=0
                    Affects: hc:///chassis=0/iou=0/ioc=0/ch=0/leaf=0/pci_br=0/gbe=0
                        FRU: hc://:product-id=SPARC-Enterprise:chassis-id=7860000772:
                             server-id=san-ff2-21-0:
                             part=CA20393-B55X 001AA:revision=0101/component=/IOU#0

Step 3. Contact your Authorized Service Provider.

If you require additional information, please refer to Document 1002526.1.

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