SCF-8001-SA - Fatal error was detected on a PCI-X card in a PCI slot.

Asset ID:	1-79-1021423.1
Update Date:	2014-06-30
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1021423.1 : SCF-8001-SA - Fatal error was detected on a PCI-X card in a PCI slot.

Applies to:

Sun SPARC Enterprise M3000 Server - Version All Versions and later
Sun SPARC Enterprise M4000 Server - Version All Versions and later
Sun SPARC Enterprise M5000 Server - Version All Versions and later
Sun SPARC Enterprise M8000 Server - Version All Versions and later
Sun SPARC Enterprise M9000-32 Server - Version All Versions and later
All Platforms

Purpose

Provide additional information for message ID: SCF-8001-SA

Details

Predictive Self-Healing Article
Fatal error was detected on a PCI-X card in a PCI slot.

Type

: Fault; fault.chassis.SPARC-Enterprise.io.pci.card.fe

Severity

: Critical

Description

: A fatal error was detected on a PCI-X card in a PCI slot.

Automated Response

: The PCI-X card is deconfigured.

Impact

: The domain using the PCI slot is reset.

Suggested Action for System Administrator

: Schedule a repair action to replace the affected Field Replaceable Unit (FRU), the identity of which can be determined using fmdump -v -u EVENT_ID. Please consult the detail section of the knowledge article for additional information.

Details

: A fatal error was detected on a PCI-X card in a PCI slot.

The domain using the PCI slot is reset and the PCI-X card will be deconfigured.

The deconfiguration is not persistent across platform power cycles
or across Dynamic Reconfiguration operations.

This fault can occur either on the PCI-X slot of a SPARC Enterprise M4000/M5000 platform
or on the PCI-X slots of an External IO Expansion Unit.

The recommended service action for this event is to replace the PCI-X card.

If the problem persists, proceed with the steps outlined below.

Step 1. Collect a snapshot from the xscf and an explorer from the domain.; Step 2. Collect the fault message (use one of the following methods):

   Single-line fault message displayed on the XSCF console:

   Mar 20 21:07:31 san-ff2-21-0 fmd: SOURCE: sde, REV: 1.12, CSN: 7860000772
   EVENT-ID: e0edf96d-a30e-4f4c-a2b5-23657c8f9cae
   Refer to http://www.sun.com/msg/SCF-8001-SA for detailed information.

   Complete fault message using 'fmdump -m' on the XSCF console:

   MSG-ID: SCF-8001-SA, TYPE: Fault, VER: 1, SEVERITY: Critical
   EVENT-TIME: Tue Mar 20 21:07:31 UTC 2007
   PLATFORM: SPARC-Enterprise, CSN: 7860000772, HOSTNAME: san-ff2-21-0
   SOURCE: sde, REV: 1.12
   EVENT-ID: e0edf96d-a30e-4f4c-a2b5-23657c8f9cae
   DESC: A fatal error was detected on a PCI-X card in a PCI slot.
   Refer to http://www.sun.com/msg/SCF-8001-SA for more information.
   AUTO-RESPONSE: The PCI-X card is deconfigured.
   IMPACT: The domain using the PCI slot is reset.
   REC-ACTION: Schedule a repair action to replace the affected Field Replaceable Unit (FRU),
   the identity of which can be determined using fmdump -v -u EVENT_ID.
   Please consult the detail section of the knowledge article for additional information.

   SPARC Enterprise platform example:

   xscf> fmdump -v -u e0edf96d-a30e-4f4c-a2b5-23657c8f9cae

         TIME                 UUID                                 MSG-ID
         Mar 20 21:07:31.3919 e0edf96d-a30e-4f4c-a2b5-23657c8f9cae SCF-8001-SA
           100% fault.chassis.SPARC-Enterprise.io.pci.card.fe

                 Problem in: hc:///chassis=0/iou=0/pcislot=0
                    Affects: -
                        FRU: hc://:product-id=SPARC-Enterprise:chassis-id=7860000772:
                             server-id=san-ff2-21-0/component=/IOU#0/PCI#0

Step 3. Contact your Authorized Service Provider.

If you require additional information, please refer to Document 1002526.1.

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