Sun SPARC Enterprise M8000 Server
 
Sun SPARC Enterprise M5000 Server
 
Sun SPARC Enterprise M4000 Server
 
Sun SPARC Enterprise M3000 Server
 
Sun SPARC Enterprise M9000-32 Server
 
Sun SPARC Enterprise M5000 Server
 
Sun SPARC Enterprise M9000-64 Server
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: Sun PSH
 

Applies to:

Purpose

Provide additional information for message ID: SCF-8001-4X

Details

Predictive Self-Healing Article
Number of uncorrectable and correctable errors on single DIMM exceeds an acceptable threshold.

Type

Fault

  fault.chassis.SPARC-Enterprise.memory.bank.err

Severity

Major

Description

The number of uncorrectable and correctable errors on single DIMM exceeds an acceptable threshold. This fault is detected while running POST.

Automated Response

The memory associated with the memory bank containing the errors is deconfigured.

Impact

POST is restarted after the memory associated with the memory bank has been deconfigured.

Suggested Action for System Administrator

Schedule a repair action to replace the affected Field Replaceable Unit (FRU), the identity of which can be determined using fmdump -v -u EVENT_ID. Please consult the detail section of the knowledge article for additional information.

Details

Number of uncorrectable and correctable errors on a single DIMM exceeds an acceptable threshold.

The memory associated with this bank of memory is deconfigured.



The recommended service action for this event is to schedule the replacement of the affected FRU.


Step 1. Collect the fault message (use one of the following methods):


   Single-line fault message displayed on the XSCF console:

   Mar 20 21:23:54 san-ff2-21-0 fmd: SOURCE: sde, REV: 1.12, CSN: 7860000772  
   EVENT-ID: d93a7654-f414-46aa-aaf5-21f70a5af931
   Refer to http://www.sun.com/msg/SCF-8001-4X for detailed information.


   Complete fault message using 'fmdump -m' on the XSCF console:

   MSG-ID: SCF-8001-4X, TYPE: Fault, VER: 1, SEVERITY: Major
   EVENT-TIME: Tue Mar 20 21:23:54 UTC 2007
   PLATFORM: SPARC-Enterprise, CSN: 7860000772, HOSTNAME: san-ff2-21-0
   SOURCE: sde, REV: 1.12
   EVENT-ID: d93a7654-f414-46aa-aaf5-21f70a5af931
   DESC: The number of uncorrectable and correctable errors on single DIMM exceeds an
   acceptable threshold. This fault is detected while running POST.
   Refer to http://www.sun.com/msg/SCF-8001-4X for more information.
   AUTO-RESPONSE: The memory associated with the memory bank containing the errors is deconfigured.
   IMPACT: POST is restarted after the memory associated with the memory bank has been deconfigured.
   REC-ACTION: Schedule a repair action to replace the affected Field Replaceable Unit (FRU),
   the identity of which can be determined using fmdump -v -u EVENT_ID.
   Please consult the detail section of the knowledge article for additional information.


Step 2. Collect the output from the 'fmdump -v -u EVENT_ID' command

   
   SPARC Enterprise platform example:
 
   xscf> fmdump -v -u d93a7654-f414-46aa-aaf5-21f70a5af931

         TIME                 UUID                                 MSG-ID
         Mar 20 21:23:54.0192 d93a7654-f414-46aa-aaf5-21f70a5af931 SCF-8001-4X
           100%  fault.chassis.SPARC-Enterprise.memory.bank.err

                 Problem in: hc:///chassis=0/cmu=0/mem=0
                    Affects: hc:///chassis=0/cmu=0/mem=0
                        FRU: hc://:product-id=SPARC-Enterprise:chassis-id=7860000772:
                             server-id=san-ff2-21-0:serial=04126711:
                             part=72T128000HR3.7A:revision=252b/component=/MBU_B/MEMB#0/MEM#3A


Step 3. Contact your Authorized Service Provider.



If you require additional information, please refer to Document 1002526.1.

This solution has no attachment