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PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: Sun PSH
 

Applies to:

Purpose

Provide additional information for message ID: SCF-8001-2R

Details

Predictive Self-Healing Article
Permanent correctable memory error (PCE) has been detected.

Type

Fault

 fault.chassis.SPARC-Enterprise.memory.block.pce

Severity

Minor

Description

A permanent correctable memory error (PCE) has been detected.

Automated Response

The 64MB chunk of memory that contains the permanent correctable error will be deconfigured after the platform is power cycled or after the domain reboots or after a Dynamic Reconfiguration operation is performed.

Impact

Minimal impact.

Suggested Action for System Administrator

Schedule a repair action to replace the affected Field Replaceable Unit (FRU), the identity of which can be determined using fmdump -v -u EVENT_ID. Please consult the detail section of the knowledge article for additional information.

Details

A permanent correctable memory error (PCE) has been detected.

The 64MB of memory containing the permanent correctable error is deconfigured
after the platform is power cycled or after the domain reboots or
after a Dynamic Reconfiguration operation is performed.



The recommended service action for this event is to schedule the replacement of the affected FRU.

Step 1. Collect the fault message (use one of the following methods):


   Single-line fault message displayed on the XSCF console:

   Mar 20 21:23:46 san-ff2-21-0 fmd: SOURCE: sde, REV: 1.12, CSN: 7860000772  
   EVENT-ID: 148d55c9-8102-4561-84af-bf9159f2b201
   Refer to http://www.sun.com/msg/SCF-8001-2R for detailed information.


   Complete fault message using 'fmdump -m' on the XSCF console:

   MSG-ID: SCF-8001-2R, TYPE: Fault, VER: 1, SEVERITY: Minor
   EVENT-TIME: Tue Mar 20 21:23:46 UTC 2007
   PLATFORM: SPARC-Enterprise, CSN: 7860000772, HOSTNAME: san-ff2-21-0
   SOURCE: sde, REV: 1.12
   EVENT-ID: 148d55c9-8102-4561-84af-bf9159f2b201
   DESC: A permanent correctable memory error (PCE) has been detected.
   Refer to http://www.sun.com/msg/SCF-8001-2R for more information.
   AUTO-RESPONSE: The 64MB chunk of memory that contains the permanent correctable error will be deconfigured after the
   platform is power cycled or after the domain reboots or after a Dynamic Reconfiguration operation is performed.
   IMPACT: Minimal impact.
   REC-ACTION: Schedule a repair action to replace the affected Field Replaceable Unit (FRU),
   the identity of which can be determined using fmdump -v -u EVENT_ID.
   Please consult the detail section of the knowledge article for additional information.


Step 2. Collect the output from the 'fmdump -v -u EVENT_ID' command

   
   SPARC Enterprise platform example:
 
   xscf> fmdump -v -u 148d55c9-8102-4561-84af-bf9159f2b201

         TIME                 UUID                                 MSG-ID
         Mar 20 21:23:46.2643 148d55c9-8102-4561-84af-bf9159f2b201 SCF-8001-2R
           100%  fault.chassis.SPARC-Enterprise.memory.block.pce

                 Problem in: hc:///chassis=0/cmu=0/mem=0
                    Affects: hc:///chassis=0/cmu=0/mem=0
                        FRU: hc://:product-id=SPARC-Enterprise:chassis-id=7860000772:
                             server-id=san-ff2-21-0:serial=04126711:
                             part=72T128000HR3.7A:revision=252b/component=/MBU_B/MEMB#0/MEM#3A



Step 3. Contact your Authorized Service Provider.



If you require additional information, please refer to Document 1002526.1.

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