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PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: Sun PSH
 

Applies to:

Purpose

Provide additional information for message ID: SCF-8000-YC

Details

Predictive Self-Healing Article
A fatal error in a DIMM detected by POST.

Type

Fault

  fault.chassis.SPARC-Enterprise.memory.fe

Severity

Major

Description

A fatal error in a DIMM was detected by POST.

Automated Response

The memory associated with the memory bank that contains this DIMM is deconfigured.

Impact

POST is restarted after the memory associated with the memory bank that contains this DIMM has been deconfigured.

Suggested Action for System Administrator

Schedule a repair action to replace the affected Field Replaceable Unit (FRU), the identity of which can be determined using fmdump -v -u EVENT_ID. Please consult the detail section of the knowledge article for additional information.

Details

A fatal error in a DIMM was detected by POST.

POST is restarted after the memory associated with the memory bank that contains this DIMM has been deconfigured.
   


The recommended service action for this event is to schedule the replacement of the affected FRU.


Step 1. Collect the fault message (use one of the following methods):


   Single-line fault message displayed on the XSCF console:

   Mar 20 21:23:30 san-ff2-21-0 fmd: SOURCE: sde, REV: 1.12, CSN: 7860000772  
   EVENT-ID: 5a6167c5-b8ea-4035-a13b-1ac7679e6d21
   Refer to http://www.sun.com/msg/SCF-8000-YC for detailed information.


   Complete fault message using 'fmdump -m' on the XSCF console:

   MSG-ID: SCF-8000-YC, TYPE: Fault, VER: 1, SEVERITY: Major
   EVENT-TIME: Tue Mar 20 21:23:30 UTC 2007
   PLATFORM: SPARC-Enterprise, CSN: 7860000772, HOSTNAME: san-ff2-21-0
   SOURCE: sde, REV: 1.12
   EVENT-ID: 5a6167c5-b8ea-4035-a13b-1ac7679e6d21
   DESC: A fatal error in a DIMM was detected by POST.
   Refer to http://www.sun.com/msg/SCF-8000-YC for more information.
   AUTO-RESPONSE: The memory associated with the memory bank that contains this
   DIMM is deconfigured.
   IMPACT: POST is restarted after the memory associated with the memory bank that contains
   this DIMM has been deconfigured.
   REC-ACTION: Schedule a repair action to replace the affected Field Replaceable Unit (FRU),
   the identity of which can be determined using fmdump -v -u EVENT_ID.
   Please consult the detail section of the knowledge article for additional information.


Step 2. Collect the output from the 'fmdump -v -u EVENT_ID' command

   
   SPARC Enterprise platform example:
 
   xscf> fmdump -v -u 5a6167c5-b8ea-4035-a13b-1ac7679e6d21

         TIME                 UUID                                 MSG-ID
         Mar 20 21:23:30.0686 5a6167c5-b8ea-4035-a13b-1ac7679e6d21 SCF-8000-YC
           66%  fault.chassis.SPARC-Enterprise.memory.fe

                Problem in: hc:///chassis=0/cmu=0/mem=0
                   Affects: hc:///chassis=0/cmu=0/mem=0
                       FRU: hc://:product-id=SPARC-Enterprise:chassis-id=7860000772:
                            server-id=san-ff2-21-0:serial=04126711:
                            part=72T128000HR3.7A:revision=252b/component=/MBU_B/MEMB#0/MEM#3A

           33%  fault.chassis.SPARC-Enterprise.memory.fe

                Problem in: hc:///chassis=0/cmu=0/mac=0
                   Affects: hc:///chassis=0/cmu=0/mem=0
                       FRU: hc://:product-id=SPARC-Enterprise:chassis-id=7860000772:
                            server-id=san-ff2-21-0:
                            part=CA20393-B54X 001AA:revision=0101/component=/MBU_B/MEMB#0



Step 3. Contact your Authorized Service Provider.



If you require additional information, please refer to Document 1002526.1.

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