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Asset ID: 1-79-1021194.1
Update Date:2018-05-15
Keywords:

Solution Type  Predictive Self-Healing Sure

Solution  1021194.1 :   PCI-8000-7J - PCI subsystem problem  


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PreviouslyPublishedAs
PCI-8000-7J


Applies to:

Sun Fire 12K Server - Version All Versions and later
Sun Fire 15K Server - Version All Versions and later
Sun Fire E20K Server - Version All Versions and later
Sun Fire E25K Server - Version All Versions and later
Sun Fire V890 Server - Version All Versions and later
All Platforms

Purpose

Provide additional information for message ID: PCI-8000-7J

Details

Predictive Self-Healing Article
PCI subsystem problem

Type

Fault
  fault.io.pci.device-interr

Severity

Critical

Description

An unrecoverable problem was detected for a PCI device.

Automated Response

One or more device instances may be disabled

Impact

Possible loss of services provided by the device instances associated with this fault

Suggested Action for System Administrator

Schedule a repair procedure to replace the affected device. Use fmadm faulty to identify the device or contact Sun for support.

Details

The Message ID:  PCI-8000-7Jindicates a problem with a PCI device which requires service.

Use the fmdump -v -u command to determine the faulty components as shown in the example below:

 

#fmdump -v -u 4a64c9ca-2e7f-4168-ab71-d2ad7393ef85

Aug 30 18:02:59.4798 4a64c9ca-2e7f-4168-ab71-d2ad7393ef85 PCI-8000-6E
 
  100%  fault.io.pci.device-interr
         FRU: hc://product-id=SUNW,Sun-Fire-880/component=/pci@9,600000:PCI8
        rsrc: hc:///motherboard=0/hostbridge=1/pcibus=0/pcidev=1/pcifn=0

In this example, the failing device is in PCI Slot 8. Have the above information available when contacting Sun Services for a repair.

Note: You may also be requested to provide a copy of the files in the /var/fm/fmd directory and also a copy of the output from the fmadm config command.

Note: If you have encountered this problem on a Sun Blade 1000 system, reported FRUs may be mislabeled. Please reference the following SRDB (Symptom Resolution Data Base) link for further information.

  Document 1011273.1 Sun Blade 1000 FRU Mislabeling



Product
Boards

Product_uuid
e368db18-0fd5-11d8-84cb-080020a9ed93


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