SCF-8000-CJ - Internal fatal error within a CPU chip was detected.

Asset ID:	1-79-1021179.1
Update Date:	2015-03-17
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1021179.1 : SCF-8000-CJ - Internal fatal error within a CPU chip was detected.

Applies to:

Sun SPARC Enterprise M3000 Server - Version All Versions and later
Sun SPARC Enterprise M4000 Server - Version All Versions and later
Sun SPARC Enterprise M5000 Server - Version All Versions and later
Sun SPARC Enterprise M8000 Server - Version All Versions and later
Sun SPARC Enterprise M9000-32 Server - Version All Versions and later
All Platforms

Purpose

Provide additional information for message ID: SCF-8000-CJ

Details

Predictive Self-Healing Article
Internal fatal error within a CPU chip was detected.

Type

: Fault; fault.chassis.SPARC-Enterprise.cpu.SPARC64-VI.fe

Severity

: Critical

Description

: An internal fatal error within a CPU chip was detected.

Automated Response

: The domain using this CPU will be reset and the CPU chip will be deconfigured.

Impact

: The CPU chip will be deconfigured after the domain is reset.

Suggested Action for System Administrator

: Schedule a repair action to replace the affected Field Replaceable Unit (FRU), the identity of which can be determined using fmdump -v -u EVENT_ID. Please consult the detail section of the knowledge article for additional information.

Details

: Internal fatal error within a CPU chip was detected.

The domain using this CPU will be reset and the CPU chip will be deconfigured during recovery.

The recommended service action for this event is to schedule the replacement of the affected FRU.

Step 1. Collect the fault message (use one of the following methods):

   Single-line fault message displayed on the XSCF console:

   Mar 20 21:01:34 san-ff2-21-0 fmd: SOURCE: sde, REV: 1.12, CSN: 7860000772
   EVENT-ID: 6fcfbd99-7f5a-4d96-a2a2-aa0d1dc935b3
   Refer to http://www.sun.com/msg/SCF-8000-CJ for detailed information.

   Complete fault message using 'fmdump -m' on the XSCF console:

   MSG-ID: SCF-8000-CJ, TYPE: Fault, VER: 1, SEVERITY: Critical
   EVENT-TIME: Tue Mar 20 21:01:34 UTC 2007
   PLATFORM: SPARC-Enterprise, CSN: 7860000772, HOSTNAME: san-ff2-21-0
   SOURCE: sde, REV: 1.12
   EVENT-ID: 6fcfbd99-7f5a-4d96-a2a2-aa0d1dc935b3
   DESC: An internal fatal error within a CPU chip was detected.
   Refer to http://www.sun.com/msg/SCF-8000-CJ for more information.
   AUTO-RESPONSE: The domain using this CPU will be reset and the CPU chip will be deconfigured.
   IMPACT: The CPU chip will be deconfigured after the domain is reset.
   REC-ACTION: Schedule a repair action to replace the affected Field Replaceable Unit (FRU),
   the identity of which can be determined using fmdump -v -u EVENT_ID.
   Please consult the detail section of the knowledge article for additional information.

Step 2. Collect the output from the 'fmdump -v -u EVENT_ID' command

   SPARC Enterprise platform example:

   xscf> fmdump -v -u 6fcfbd99-7f5a-4d96-a2a2-aa0d1dc935b3

         TIME                 UUID                                 MSG-ID
         Mar 20 21:01:34.4593 6fcfbd99-7f5a-4d96-a2a2-aa0d1dc935b3 SCF-8000-CJ
           100% fault.chassis.SPARC-Enterprise.cpu.SPARC64-VI.fe

                 Problem in: hc:///chassis=0/cmu=0/cpu=0
                    Affects: hc:///chassis=0/cmu=0/cpu=0
                        FRU: hc://:product-id=SPARC-Enterprise:chassis-id=7860000772:
                             server-id=san-ff2-21-0:serial=PP06121471:
                             part=CA06761-D102 A0:revision=0101/component=/MBU_B/CPUM#0

Step 3. Contact your Authorized Service Provider.

If you require additional information, please refer to Document 1002526.1.

Attachments

This solution has no attachment