The Message ID: NXGE-8000-0Uindicates a problem in an XFP optical transceiver.
This optical tranceiver may be installed in one of two ways:
1) The transceiver may be plugged into a XAUI which provides a 10G connection for the network interface unit (NIU) embedded inside the CPU chip.
or
2) It may be plugged into a PCI-Express 10G fiber network interface card (NIC).
For either method of installation, verify that the transceiver is properly installed. If it is found to be loose or improperly inserted please re-seat it. Once it has been re-seated please run the following commands to verify the problem has been resolved.
Run fmadm faulty to determine the existing fault(s),
# fmadm faulty
STATE RESOURCE / UUID
-------- ----------------------------------------------------------------------
degraded
hc:///ioboard=0/hostbridge=0/pciexrc=1/pciexbus=2/pciexdev=0/pciexfn=0/pciexbus=3/pciexdev=8/pciexfn=0/pciexbus=8/pciexdev=0/pciexfn=0
fc6ebd26-9e20-613f-c076-c3dc4834e2ed
-------- ----------------------------------------------------------------------
Run fmadm repair to clean up a existing fault. If there are multiple faults, run fmadm repair one at a time.
# fmadm repair
fc6ebd26-9e20-613f-c076-c3dc4834e2ed
fmadm: recorded repair to
fc6ebd26-9e20-613f-c076-c3dc4834e2edIf the prolem still exists you should see a new fault within a minute. If the problem returns/persits, then follow the steps below to obtain the necessary data for presentation to your authorized service provider.
Step 1: Collect the fault message.
A fault message is displayed to the system console and logged in the /var/logs/message file and should be collected. An example of what that message looks like is below.
Example:
LEGEND:
RED = SUNW-MSG-ID
BLUE = EVENT_ID
GREEN = FRU
SUNW-MSG-ID:
NXGE-8000-0U
, TYPE: Fault, VER: 1, SEVERITY: Critical
EVENT-TIME: Mon Sep 10 15:49:39 PDT 2007
PLATFORM: SUNW,Sun-Fire-T200, CSN: -, HOSTNAME: nsn56-120
SOURCE: eft, REV: 1.16
EVENT-ID:
52b4acd8-4a14-6e29-c055-f9962d163d1f
DESC: The XFP optical transceiver is broken or missing.
Refer to http://sun.com/msg/
NXGE-8000-0U
for more information.
AUTO-RESPONSE: The device instance will be disabled.
IMPACT: Loss of services provided by the device instances
associated with this fault.
REC-ACTION: Check and make sure that the XFP optical transceiver
is properly installed. If problem persists, schedule a repair
procedure to replace the affected device, which can be determined
using fmdump -v -u
Step 2:Collect the "fmdump" output.
Use the fmdump command with the Event-ID option to retrieve more information on the fault which has occurred.
Example:
fmdump -v -u
4ad79ceb-d34c-c154-89db-9d1dc7a593f3
TIME UUID SUNW-MSG-ID
Sep 7 09:25:28.1916
4ad79ceb-d34c-c154-89db-9d1dc7a593f3NXGE-8000-0U
Sep 7 11:24:41 nsn56-120 pseudo: pseudo-device: mdesc0
Sep 7 11:24:41 nsn56-120 genunix: mdesc0 is /pseudo/mdesc@0
100% fault.io.n2.niu-xfp
Problem in: hc:///ioboard=0/hostbridge=0/pciexrc=1/pciexbus=2/pciexdev=0/pciexfn=0/pciexbus=3/pciexdev=8/pciexfn=0/pciexbus=8/pciexdev=0/pciexfn=0
Affects: hc:///ioboard=0/hostbridge=0/pciexrc=1/pciexbus=2/pciexdev=0/pciexfn=0/pciexbus=3/pciexdev=8/pciexfn=0/pciexbus=8/pciexdev=0/pciexfn=0
FRU: hc:///ioboard=0/hostbridge=0/pciexrc=1/pciexbus=2/pciexdev=0/pciexfn=0/pciexbus=3/pciexdev=8/pciexfn=0/pciexbus=8/pciexdev=0/pciexfn=0/
xfp=0
Location: -
Step 3:Provide the output collected to your service provider.
The information collected above will help your service provider to schedule a repair at your convenience.
