FMD-8000-2K - Solaris Fault Manager component had disabling error

Asset ID:	1-79-1021148.1
Update Date:	2018-01-09
Keywords:

Solution Type Predictive Self-Healing Sure

Solution 1021148.1 : FMD-8000-2K - Solaris Fault Manager component had disabling error

Applies to:

Solaris Operating System - Version 10 3/05 and later
Sun Fire V490 Server - Version All Versions to All Versions [Release All Releases]
SPARC M7-4
SPARC M7-8
SPARC M7-16
All Platforms

Purpose

This document provides additional information for message ID: FMD-8000-2K

Scope

Details

Predictive Self-Healing Article
FMD-8000-2K - Solaris Fault Manager component had disabling error

Solaris Fault Manager component had disabling error

Type

Defect defect.sunos.fmd.module

Severity

Minor

Description

A Solaris Fault Manager component has experienced an error that required the module to be disabled.

Automated Response

The module has been disabled. Events destined for the module will be saved for manual diagnosis.

Impact

Automated diagnosis and response for subsequent events associated with this module will not occur.

Suggested Action for System Administrator

Use fmdump -v -u <event-id> to locate the module. Use fmadm reset <module> to reset the module.

Details

The Fault Manager loads multiple components, referred to as modules,
which perform fault diagnosis and automated response actions.

The Message ID: FMD-8000-2K indicates that one of these modules has encountered
an irrecoverable error. Since the module cannot continue its work, the Fault Manager has
unloaded and disabled the module.

This can indicate a defect in the module or the Fault Manager.

The recommended actions for the system administrator are as follows:

Identify the affected module ( # fmdump -v -u <event-id> )

Attempt to reset and restart the module. ( # fmadm reset <module> )

If the reset fails, try removing the module checkpoint data file before attempting to restart:

# cd /var/fm/fmd/ckpt/
# rm <module>/*

Ensure the latest firmware/patches are installed on the system.

To load the module back into the fmd engine:

# fmadm load /usr/platform/sun4u/lib/fm/fmd/plugins/cpumem-diagnosis.so

If the failure persists, please contact your Authorized Service Provider.

#fmadm config

NOTE

If the master system was missing Patch 119534-26 (Bug 15641726) the archive will contain checkpoint files that cause the etm/eft module to fail on the system installed with that flash archive.
With patch 119534-26 on the master system, the flash archive will no longer contain those checkpoint files.

Information applicable to the 'Sun SPARC Enterprise M4000/M5000/M8000/M9000' platformscan be found in Sun SPARC Enterprise[TM] M3000/M4000/M5000/M8000/M9000: Information & Troubleshooting fmsp faults. (Doc ID 1012954.1)

References

<NOTE:1330127.1> - How To Repair FMD-8000-2K, TYPE: Defect, VER: 1, SEVERITY: Minor
<NOTE:1332409.1> - How to Repair FMA Module Errors Seen in 'fmadm faulty'
<NOTE:1001058.1> - On Solaris 10 the "cpumem-diagnosis" Module may not Load on E6900 / E4900 / E25K / E20K Systems
<NOTE:1012954.1> - Sun SPARC Enterprise[TM] M3000/M4000/M5000/M8000/M9000: Information & Troubleshooting fmsp faults.

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