(RA23) RA internal metadata backup jobs are not running following upgrade from RA 12.1 to RA 12.2

Asset ID:	1-77-2353110.1
Update Date:	2018-02-07
Keywords:

Solution Type Sun Alert Sure

Solution 2353110.1 : (RA23) RA internal metadata backup jobs are not running following upgrade from RA 12.1 to RA 12.2

Applies to:

Zero Data Loss Recovery Appliance X4 Hardware - Version All Versions to All Versions [Release All Releases]
Zero Data Loss Recovery Appliance X6 Hardware - Version All Versions to All Versions [Release All Releases]
Zero Data Loss Recovery Appliance X5 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Zero Data Loss Recovery Appliance Software - Version 12.1.1.1.8 and later upgraded to Version 12.2.1.1.1-RELEASE or 12.2.1.1.1.201710-RELEASE

Description

RA backups of the Metadata Database are not being performed following the upgrade to RA 12.2

Occurrence

The automatic internal RA jobs which run every 2 hours to backup the metadata database to the local storage are not running.

Symptoms

The RA backup job which runs every 2 hours normally writes the metadata database backups to /rabackup and then the backups are copied to the ACFS file system /raacfs/raadmin/ra_export. Following the upgrade to RA 12.2 (see impacted releases above), the backup is not occurring due to the DATA_PUMP_DIR directory being modified by the default DBMS Upgrade. These backups contain the details of the backups stored on the RA and are essential for RA disaster recovery operations.

Workaround

None

Patches

Patch 27229748 - Recovery Appliance Update 12.2.1.1.1.201711-RELEASE (12.1.1.1.8 201711 PSU) for Linux x86-64

History

7-Feb-2018 - Created

Attachments

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