(RA21) Upgrading from Recovery Appliance 12.1.1.1.8-201710 or later to Recovery Appliance 12.2.1.1.1-RELEASE fails

Asset ID:	1-77-2326801.1
Update Date:	2018-01-19
Keywords:

Solution Type Sun Alert Sure

Solution 2326801.1 : (RA21) Upgrading from Recovery Appliance 12.1.1.1.8-201710 or later to Recovery Appliance 12.2.1.1.1-RELEASE fails

Applies to:

Zero Data Loss Recovery Appliance X4 Hardware - Version All Versions to All Versions [Release All Releases]
Zero Data Loss Recovery Appliance X6 Hardware - Version All Versions to All Versions [Release All Releases]
Zero Data Loss Recovery Appliance X5 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Zero Data Loss Recovery Appliance Software - Version 12.1.1.1.8-201710 upgrade to Zero Data Loss Recovery Appliance Software - Version 12.2.1.1.1 and later

Description

Recovery Appliance 12.1.1.1.8-201710 and later RA 12.1.1.1.8 PSU upgrade to Recovery Appliance 12.2.1.1.1-201710 and later may fail

Occurrence

Please refer to the table ZDLRA Supported Version Upgrade to 12.2.1.1.1 in the Zero Data Loss Recovery Appliance Supported Versions Oracle Support Document

Symptoms

The upgrade of the Recovery Appliance metadata database fails.

Workaround

Upgrade to 12.2.1.1.1.201711-CI1 using patch 27408895

Note that for systems running 12.1.1.1.8.201710 and later, defer upgrading until a fixed 12.2.1.1.1 PSU is available.

The History section of this note explains which versions of the Recovery Appliance 12.2 release can be upgraded to

Patches

Patch 27408895 - ZDLRA 12.2.1.1.1.201711 CI 1

History

15-NOV-2017 - Created

29-NOV-2017 - Updated to reflect the release of Recovery Appliance 12.1.1.1.8-201711

16-JAN-2018 - Clarified wording

19-JAN-2018 - Added reference to Patch 27408895

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