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Asset ID: 1-77-2199949.1
Update Date:2016-11-28
Keywords:

Solution Type  Sun Alert Sure

Solution  2199949.1 :   (EX32) V2 and X2 Storage Servers with 600GB High Performance Disks Running Exadata Version 11.2.2.4.0 or Lower Require Software Update to Receive Replacement Drives  


Related Items
  • Exadata Database Machine X2-8
  •  
  • Exadata Database Machine X2-2 Hardware
  •  
  • Exadata Database Machine V2
  •  
  • Oracle Exadata Storage Server Software
  •  
Related Categories
  • PLA-Support>Eng Systems>Exadata/ODA/SSC>Oracle Exadata>DB: Exadata_EST
  •  




In this Document
Description
Occurrence
Symptoms
Patches
History
References


Applies to:

Oracle Exadata Storage Server Software
Exadata Database Machine V2
Exadata Database Machine X2-2 Hardware
Exadata Database Machine X2-8
Linux x86-64

Description

Exadata Storage Servers in V2 and X2 systems with 600GB high performance disk drives must run version 11.2.2.4.1 (released December 2011) or higher in order to continue to receive replacement disk drives.  600GB drive assembly with part number 542-0166 has reached end-of-life and will no longer be available once current stock is depleted, which is expected before end of calendar year 2016.  The substitute 600GB drive assembly is part number 542-0428.  600GB drive assembly with part number 542-0428 is supported with Exadata version 11.2.2.4.1 and higher only.  A storage server running 11.2.2.4.0 or lower will reject 600GB drive assembly with part number 542-0428 as an unrecognized disk drive.

Occurrence

The following conditions must exist for this issue to occur:

  1. The system must have V2 or X2 generation storage servers containing 600GB high performance disk drives.
  2. The storage servers must be running Exadata version 11.2.2.4.0 or lower.

This issue does not affect X3 storage servers with 600GB disk drives.  X3 minimum supported version is 11.2.3.2.0.

Symptoms

Exadata Storage Servers in V2 and X2 systems running version 11.2.2.4.0 or lower risk having a replacement 600GB disk drive with part number 542-0428 rejected because the old software does not support it.

Patches

Update storage servers to version 11.2.2.4.1 or higher. The recommended version is the latest documented in <Document 888828.1>, which is 12.1.2.3.3 at the time of publication of this alert. 

History

02-Nov-2016 - Created 

References

<NOTE:888828.1> - Exadata Database Machine and Exadata Storage Server Supported Versions
<NOTE:2162312.1> - (EX29) 600GB High Performance Disk Drives in Exadata Storage Servers V2, X2, X3 May Experience High Rates of Failure

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