Upgrade Using CardSet Method May Fail When Having E5APP-B Cards or Telco Switches Provisioned in EAGLE DB

Asset ID:	1-77-2189704.1
Update Date:	2017-02-03
Keywords:

Solution Type Sun Alert Sure

Solution 2189704.1 : Upgrade Using CardSet Method May Fail When Having E5APP-B Cards or Telco Switches Provisioned in EAGLE DB

Applies to:

Oracle Communications EAGLE (Software)
Information in this document applies to any platform.

Description

EAGLE upgrade using CardSet method may fail if E5APP-B cards or telco switches are provisioned in EAGLE DB using "ent-card" command.

This KM document does not apply to the systems that have E5APP-B cards or telco switches inserted into shelves but not entered in EAGLE DB.

Occurrence

Software upgrade of EAGLE may fail when the following conditions are true:

E5APP-B card(s) and/or Telco switch(es) have been entered in EAGLE DB using "ent-card" command (card type will be "e5appb" or "telco")
Upgrade threshold type is set to "SET" (Card Set network conversion method)

E5APPB cards or telco switches do not connect to the IMT bus. These are entered into the system using "ent-card" command for reserving card slot and shelf power budgeting.

Symptoms

Upgrade may fail during phase 0 as shown below:

> ACT-UPGRADE:ACTION=CONVERTSTP:SRC=FIXED

E3503 Cmd Rej: Card Configuration is inconsistent with Card Set List

eagle3 16-09-29 13:20:18 EST EAGLE5 46.2.0-67.10.0 Upg Phase 0
ACT-UPGRADE:ACTION=CONVERTSTP:SRC=FIXED
Command entered at terminal #1.
;

eagle3 16-09-29 13:20:18 EST EAGLE5 46.2.0-67.10.0 Upg Phase 0
[MAJOR] Loc xxxx is not assigned to a valid card set.
[MAJOR] Loc yyyy is not assigned to a valid card set.

Command Failed: Card Configuration is inconsistent with Card Set List.
Card set list must be fixed before upgrade can continue

Workaround

Before starting the upgrade delete any E5APP-B cards or telco switches entered into EAGLE DB and then perform upgrade. After completion of the upgrade, E5APP-B cards and telco switches shall be entered into EAGLE DB using "ent-card" command.

The actual E5APP-B cards or telco switches do not need to be removed from Eagle frame. Hence there is no functional impact.

Patches

Fix is provided with release 46.4

History

06-OCT-2016 - Publication date

References

<BUG:24717270> - SR: UPGRADE FAILURE - E5APPB CARDS ARE SHOWING PKTG64 AS A GPL INSTEAD OF EPAP

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