Sun Fire V880 Server
 

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Upgrading internal disk drives ST336605FC (36.4GB) or ST373405FC (73.4GB) with firmware revision 0938 (as delivered in patch 109962-13) on Sun Fire V880 Servers may cause a system panic when attempting a reboot.

Patch 109962-13 has been WITHDRAWN and is no longer available for download.

This issue can occur in the following releases:

SPARC Platform

• Sun Fire V880 with Internal Disk Drive ST336605FC (36.4GB) with firmware revision 0938 (as delivered in patch 109962-13)
• Sun Fire V880 with Internal Disk Drive ST373405FC (73.4GB) with firmware revision 0938 (as delivered in patch 109962-13)

Notes:

1. This issue only affects the above mentioned drives on the Sun Fire V880 with firmware revision 0938.
2. The firmware download utility will not allow a disk with a mounted partition to process a firmware upgrade.

To determine if a Sun Fire V880 system contains one of the drive types listed above, run the format(1M) command as "root" and use the "inquiry" option from the format menu as shown in the following example:

    # format
Searching for disks...done
AVAILABLE DISK SELECTIONS:
0. c0d0 <DEFAULT cyl 611 alt 2 hd 16 sec 38>
/pci@19,700000/pci@3/SUNW,isptwo@4
1. c1t1d0 <DEFAULT cyl 1463 alt 2 hd 9 sec 64>
/pci@18,700000/pci@3/SUNW,isptwo@4
Specify disk (enter its number): 1
selecting c1t1d0
[disk formatted]
FORMAT MENU:
disk       - select a disk
type       - select (define) a disk type
partition  - select (define) a partition table
...
inquiry    - show vendor, product and revision
volname    - set 8-character volume name
quit
format> inquiry
Vendor:   <NAME>
Product:  ST336605FC 36.4GB
Revision: 0938
format> quit

Should the described issue occur, messages similar to the following may appear on the system console:

    {3} ok boot
Boot device: /pci@8,600000/SUNW,qlc@2/fp@0,0/disk@w21000004cf960760,0:a
File and args:
SunOS Release 5.9 Version Generic_112233-10 64-bit
Copyright 1983-2003 Sun Microsystems, Inc.  All rights reserved.
Use is subject to license terms.
WARNING: pcisch1: ino 0x4 blocked
WARNING: pcisch1: ino 0x4 blocked
Cannot assemble drivers for
root /pci@8,600000/SUNW,qlc@2/fp@0,0/disk@w21000004cf960760,0:a
Cannot mount root
on /pci@8,600000/SUNW,qlc@2/fp@0,0/disk@w21000004cf960760,0:a fstype ufs
panic[cpu3]/thread=140a000: vfs_mountroot: cannot mount root
0000000001409970 genunix:vfs_mountroot+70 (0, 0, 0, 200, 14575a0, 0)
%l0-3: 000000000144b000 000000000144b000 0000000000002000
00000000014968b8
%l4-7: 0000000001494400 0000000001411ba8 000000000144b800
000000000144e800
0000000001409a20 genunix:main+98 (1409ba0, f00625d8, 1409ec0, 344c51,
2000, 500)
%l0-3: 0000000000000001 0000000000000000 0000000001412cd8
0000000078002000
%l4-7: 000000000140a000 0000000000346000 000000000149c838
0000000001063d38
skipping system dump - no dump device configured
rebooting...
Resetting ...

To work around the described issue (if the disk was upgraded to 0938 firmware):

1) Remove any drives that had been upgraded to 0938 firmware.

2) Reboot the system.

3) Re-insert the drives with 0938 firmware.

4) Download 0638 firmware to any drive with 0938 firmware.

Repeat the process for each affected disk.

Note: Disk firmware revision 0638 can be downloaded with either patch 109962-12 or patch 109962-14 (revision -14 is recommended).

Downloading firmware revision 0638 onto these disks is only a temporary workaround for this issue.

References

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