FMD-8000-CV alert (fru-monitor.fru-remove) appears upon first HOST start following SysFW 9.8.5 installation

Asset ID:	1-72-2399553.1
Update Date:	2018-05-16
Keywords:

Solution Type Problem Resolution Sure

Solution 2399553.1 : FMD-8000-CV alert (fru-monitor.fru-remove) appears upon first HOST start following SysFW 9.8.5 installation

Applies to:

SPARC M8-8 - Version All Versions to All Versions [Release All Releases]
Oracle SuperCluster M8 Hardware - Version All Versions to All Versions [Release All Releases]
SPARC M7-8 - Version All Versions to All Versions [Release All Releases]
SPARC M7-16 - Version All Versions to All Versions [Release All Releases]
Oracle SuperCluster M7 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

FMD-8000-CV alerts (fru-monitor.fru-remove) appear upon first HOST start following SysFW 9.8.5 installation.

Check the SysFW version installed,

% prtdiag -v | egrep "Sun System Firmware"
Sun System Firmware 9.8.5.a 2018/03/29 18:19

Solaris FMA will show alert FMD-8000-CV for a removed component similar to the following,

# fmadm list-alert
--------------- ------------------------------------ -------------- ---------
TIME            EVENT-ID                              MSG-ID         SEVERITY
--------------- ------------------------------------ -------------- ---------
Apr 16 21:38:56 f949de20-e85b-47ef-bcb6-cee137ba70d4 FMD-8000-CV    Minor

Problem Status    : open
Diag Engine       : software-diagnosis / 0.1
System
    Manufacturer : Oracle Corporation
    Name          : SPARC M8-8
    Part_Number   : 35489448+1+1
    Serial_Number : AK00420500
    Host_ID       : 86d10000

----------------------------------------
Suspect 1 of 1 :
   Problem class : alert.oracle.solaris.fmd.fru-monitor.fru-remove
   Certainty   : 100%

   FRU
     Status           : Active/not present
     Location         : "/SYS/CMIOU6/IOH/IOS1/RP0"
     Manufacturer     : unknown
     Name             : unknown
     Part_Number      : unknown
     Revision         : unknown
     Serial_Number    : unknown
     Chassis
        Manufacturer : Oracle-Corporation
        Name          : SPARC-M8-8
        Part_Number   : 35489448+1+1
        Serial_Number : AK00420500
   Resource
     Status           : Active/not present

Description : FRU '/SYS/CMIOU6/IOH/IOS1/RP0' has been removed from the system.

Response    : FMD topology will be updated.

Impact      : System impact depends on the type of FRU.

Action      : Use 'fmadm faulty' to provide a more detailed view of this event.
              Please refer to the associated reference document at
              http://support.oracle.com/msg/FMD-8000-CV for the latest service
              procedures and policies regarding this diagnosis.

Changes

The fix for the issue documented in Doc ID 2391817.1 creates the informational alert. These are alerts and not fault diagnosis. FMA alert messages can easily be listed with the command 'fmadm list-alert' to differentiate them from faults ('fmadm list-fault').

The removed locations should include these,

FMA Reported FRU                         Corrected FRU Location
/SYS/CMIOUn/IOH/IOS3/RP0      /SYS/CMIOUn/PCIE1
/SYS/CMIOUn/IOH/IOS0/RP0      /SYS/CMIOUn/PCIE2
/SYS/CMIOUn/IOH/IOS1/RP0      /SYS/CMIOUn/PCIE3

Cause

This is a side effect of the fix for bug 27083597 "FMA topology incorrect, calls out IOS RP as a FRU".

Solution

Clear the alert notification. It is informational only and a side affect of the fix for the issue documented in Doc ID 2391817.1

The alert can easily be cleared as follows,

# fmadm clear uuid

e.g.,
# fmadm clear f949de20-e85b-47ef-bcb6-cee137ba70d4

References

<NOTE:1967048.1> - SPARC M8 and SPARC M7 Series Servers : Firmware Image Software Version Matrix Information
<BUG:27083597> - FMA TOPOLOGY INCORRECT, CALLS OUT IOS RP AS A FRU
<NOTE:2391817.1> - SPARC M8 and M7 server PCIE faults may identify an incorrect FRU
<NOTE:1309092.1> - How to use the Oracle ILOM 3.x Fault Management Shell

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