| Asset ID: |
1-72-2396549.1 |
| Update Date: | 2018-05-17 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2396549.1
:
EPAP B Showing Down in GUI with EPAP Services Partially Down.
| Related Items |
- Oracle Communications EAGLE (Hardware)
|
| Related Categories |
- PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec OS EPAP ECAP
|
In this Document
Created from <SR 3-17448444251>
Applies to:
Oracle Communications EAGLE (Hardware) - Version EPAP 16.1 and later
Information in this document applies to any platform.
Symptoms
EPAP B showing down in GUI. Syscheck showed below errors.
============================================================================
[epapdev@mps-mnop-b ~]$ syscheck
Running modules in class disk...
OK
Running modules in class hardware...
OK
Running modules in class net...
OK
Running modules in class proc...
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 0 instance(s) of maint running. 1 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 0 instance(s) of topnode running. 2 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 0 instance(s) of prov running. 1 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 0 instance(s) of provRMTP running. 4 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 0 instance(s) of provRcvr running. 4 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 1 instance(s) of mysqld running. 2 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: 2 instance(s) of epapSnmpAL running. Only 1 instance(s) allowed!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: 2 instance(s) of epapSnmpAgent running. Only 1 instance(s) allowed!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: 2 instance(s) of eirlog running. Only 1 instance(s) allowed!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: 2 instance(s) of eaglelog running. Only 1 instance(s) allowed!
One or more module in class "proc" FAILED
Running modules in class services...
OK
Running modules in class system...
* core: FAILURE:: MINOR::5000000000000100 -- Server Core File Detected
One or more module in class "system" FAILED
Running modules in class upgrade...
OK
LOG LOCATION: /var/TKLC/log/syscheck/fail_log
============================================================================
Changes
Cause
The EPAP Services were partially running. Mysqlapp found not running.
============================================================================
[epapdev@mps-mnop-b ~]$ syscheck
Running modules in class disk...
OK
Running modules in class hardware...
OK
Running modules in class net...
OK
Running modules in class proc...
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 0 instance(s) of maint running. 1 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 0 instance(s) of topnode running. 2 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 0 instance(s) of prov running. 1 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 0 instance(s) of provRMTP running. 4 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 0 instance(s) of provRcvr running. 4 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: Only 1 instance(s) of mysqld running. 2 instance(s) required!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: 2 instance(s) of epapSnmpAL running. Only 1 instance(s) allowed!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: 2 instance(s) of epapSnmpAgent running. Only 1 instance(s) allowed!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: 2 instance(s) of eirlog running. Only 1 instance(s) allowed!
* run: FAILURE:: MINOR::5000000000000002 -- Server Application Process Error
* run: FAILURE:: 2 instance(s) of eaglelog running. Only 1 instance(s) allowed!
One or more module in class "proc" FAILED
Running modules in class services...
OK
Running modules in class system...
* core: FAILURE:: MINOR::5000000000000100 -- Server Core File Detected
One or more module in class "system" FAILED
Running modules in class upgrade...
OK
LOG LOCATION: /var/TKLC/log/syscheck/fail_log
[epapdev@mps-mnop-b ~]$
[epapdev@mps-mnop-b ~]$
[epapdev@mps-mnop-b ~]$
[epapdev@mps-mnop-b ~]$ service Epap status
~~ /etc/init.d/Epap status ~~
--------------------------
process maint is down.
process prov is down.
process provRcvr is down.
process provRMTP is down.
ERROR: process rtdb is defunct.
process topnode is down.
WARNING: 2 occurrences of process eirlog are running.
WARNING: 2 occurrences of process eaglelog are running.
ERROR: process epapsmdbmntr is defunct.
WARNING: 2 occurrences of process epapSnmpAgent are running.
WARNING: 2 occurrences of process epapSnmpAL are running.
process epapSnmpHBS is running.
--------------------------
ERROR: EPAP application is partially running.
[epapdev@mps-mnop-b ~]$
Solution
Try restarting the EPAP Services. In this case it failed.
We need to restart the mysqlapp. "service mysqlapp start" failed.
Server reboot resolved the issue.
Attachments
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