| Asset ID: |
1-72-2396351.1 |
| Update Date: | 2018-05-10 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2396351.1
:
Eagle-46.3.1.0.0: "E2963 Cmd Rej: Incorrect DB Version (Bkup DB, Rmv Dsk, Actv MASP)"
| Related Items |
- Oracle Communications EAGLE (Hardware)
|
| Related Categories |
- PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec Eagle 5
|
Problem performing Eagle USB backup with error code "E2963 Cmd Rej: incorrect DB version (Bkup DB, Rmv Dsk, Actv MASP)"
In this Document
Created from <SR 3-17382336501>
Applies to:
Oracle Communications EAGLE (Hardware) - Version EAGLE 46.3 and later
Information in this document applies to any platform.
Symptoms
Unable to execute backup to the USB
Changes
Cause
The USB is in an older release as verified by rtrv-gpl (REMOVE TRIAL column)
eaglestp 18-04-30 08:09:32 EST EAGLE 46.3.1.0.0-68.30.1
rept-stat-db
Command entered at terminal #4.
;
eaglestp 18-04-30 08:09:32 EST EAGLE 46.3.1.0.0-68.30.1
DATABASE STATUS: >> OK <<
TDM 1114 ( ACTV ) TDM 1116 ( STDBY)
C LEVEL TIME LAST BACKUP C LEVEL TIME LAST BACKUP
- -------- ---------------------- - -------- ----------------------
FD BKUP Y 12605 18-04-27 02:54:11 EST Y 12605 18-04-27 02:54:11 EST
FD CRNT Y 12606 Y 12606
MCAP 1113 MCAP 1115
- -------- - --------
RD BKUP Y 12143 17-10-06 22:55:14 EST - - - -
USB BKP - - - - - - - -
EPAP A ( ACTV )
C BIRTHDATE LEVEL EXCEPTION
- ----------------- ---------- --------------
PDB 21-05-30 08:15:10 1764903 -
RTDB Y 13-04-23 01:46:54 1764903 -
RTDB-EAGLE 13-04-23 01:51:00 1764903 -
EPAP B ( STDBY )
C BIRTHDATE LEVEL EXCEPTION
- ----------------- ---------- --------------
PDB 21-05-30 08:15:10 1764903 -
RTDB Y 13-04-23 01:46:54 1764903 -
RTDB-EAGLE 13-04-23 01:51:00 1764903 -
;
eaglestp 18-04-30 08:09:57 EST EAGLE 46.3.1.0.0-68.30.1
rtrv-gpl
Command entered at terminal #4.
;
eaglestp 18-04-30 08:09:59 EST EAGLE 46.3.1.0.0-68.30.1
GPL Auditing ON
GPL CARD RELEASE APPROVED TRIAL REMOVE TRIAL
BLMCAP 1114 138-029-000 138-029-000 135-024-000 135-024-000
BLMCAP 1116 138-029-000 138-029-000 135-024-000 -----------
BLMCAP 1113 ----------- ----------- ----------- -----------
OAMHC 1114 138-029-000 138-029-000 135-026-026 135-026-026
OAMHC 1116 138-029-000 138-029-000 ----------- -----------
OAMHC 1113 ----------- ----------- ----------- -----------
HIPR2 1114 138-028-000 138-028-000 138-028-000 135-015-000
HIPR2 1116 138-028-000 138-028-000 138-028-000 -----------
HIPR2 1113 ----------- ----------- ----------- -----------
SS7HC 1114 138-029-000 138-029-000 138-029-000 135-026-023
SS7HC 1116 138-029-000 138-029-000 138-029-000 -----------
SS7HC 1113 ----------- ----------- ----------- -----------
GLSHC 1114 138-029-000 138-029-000 138-029-000 135-026-023
GLSHC 1116 138-029-000 138-029-000 138-029-000 -----------
GLSHC 1113 ----------- ----------- ----------- -----------
IPLHC 1114 138-029-000 138-029-000 138-029-000 135-026-023
IPLHC 1116 138-029-000 138-029-000 138-029-000 -----------
IPLHC 1113 ----------- ----------- ----------- -----------
IPGHC 1114 138-029-000 138-029-000 138-029-000 135-026-023
IPGHC 1116 138-029-000 138-029-000 138-029-000 -----------
IPGHC 1113 ----------- ----------- ----------- -----------
SCCPHC 1114 138-029-000 138-029-000 138-029-000 135-026-023
SCCPHC 1116 138-029-000 138-029-000 138-029-000 -----------
SCCPHC 1113 ----------- ----------- ----------- -----------
SLANHC 1114 138-029-000 138-029-000 138-029-000 135-026-023
SLANHC 1116 138-029-000 138-029-000 138-029-000 -----------
SLANHC 1113 ----------- ----------- ----------- -----------
ERTHC 1114 138-029-000 138-029-000 138-029-000 135-026-023
The removable USB needs to be in the same release as the MASPs
Solution
Format the USB and copy the GPLs, then try the backup again
NOTE: In this example USB is inserted in 1113, and 1114 is the active MASP.
chg-meas:collect=off
format-disk:type=system:loc=1113:force=yes
chg-meas:collect=on
copy-gpl:sloc=1114:dloc=1113
chg-db:action=backup:dest=remove
rept-stat-db
rtrv-gpl
USB stick formatted and the backup was successfully executed
eaglestp 18-05-07 08:19:34 EST EAGLE 46.3.1.0.0-68.30.1
DATABASE STATUS: >> OK <<
TDM 1114 ( ACTV ) TDM 1116 ( STDBY)
C LEVEL TIME LAST BACKUP C LEVEL TIME LAST BACKUP
- -------- ---------------------- - -------- ----------------------
FD BKUP Y 12605 18-04-27 02:54:11 EST Y 12605 18-04-27 02:54:11 EST
FD CRNT Y 12606 Y 12606
MCAP 1113 MCAP 1115
- -------- - --------
RD BKUP Y 12606 18-04-27 02:54:11 EST - - - -
USB BKP - - - - - - - -
Attachments
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