T10000D - After Drive Firmware Upgrade the RTD Did Not Come Online to VSM6 Device and the VSM6 Rebooted the Nodes

Asset ID:	1-72-2393089.1
Update Date:	2018-05-03
Keywords:

Solution Type Problem Resolution Sure

Solution 2393089.1 : T10000D - After Drive Firmware Upgrade the RTD Did Not Come Online to VSM6 Device and the VSM6 Rebooted the Nodes

Applies to:

StorageTek T10000D Tape Drive - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

RTD = Real Tape Drive

Symptoms

After firmware upgrade the RTD did not come online to the VSM6 device and the VSM6 rebooted the nodes.

In SLConsole of the SL8500 was showing us that the port was configured as 'FICON'.

See Below:

Drive Status

Changes

The drive upgrade was from 4.12.106 to 4.13.101.

Cause

The problem was caused during a drive firmware upgrade from 4.12.106 to 4.13.101. An error occurred and Port A and B did not were not seen as FICON channels.
The Force DUMP on T10000D show us that the Port A and B was configured with FIBRE.

06109 : 0A0D cfg_asia_main CFG TASK - Read Config Msg
06110 : 0A0B +++ cfg_asia_main CFG TASK - PORT A FIBRE STATUS follows
06114 : 0A0C +++ cfg_asia_main CFG TASK - PORT B FIBRE STATUS follows

Solution

The tape drive was replaced.

Note:. If the DUMP of the Drive is showing FIBRE, do not try to put the RTD online again. It can reboot the VSM6.

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