SBC 4600: Diagnostic NIU Faulty : testAdamaPciInventory FAILED : [ERROR]: Function:DiagPciInventoryTest

Asset ID:	1-72-2392712.1
Update Date:	2018-04-30
Keywords:

Solution Type Problem Resolution Sure

Solution 2392712.1 : SBC 4600: Diagnostic NIU Faulty : testAdamaPciInventory FAILED : [ERROR]: Function:DiagPciInventoryTest

Applies to:

Acme Packet 4600 - Version S-Cz7.3.0 and later
Information in this document applies to any platform.

Symptoms

ACME 4600 has bad PHY(NIU) board. The following error detected in Diagnostics Log.

[ERROR]: PID:2338 (22) Function:DiagPciInventoryTest

testAdamaPciInventory--------------------FAILED

Changes

Cause

Component failure in NIU board.

diag_fld > t*
testAdamaPegasusFpgaLatchStatus------------------------------------------>PASSED
testAdamaPciInventory---------------------------------------------------->FAILED
[DiagLog Start]

       [ERROR]: PID:2338 (22) Function:DiagPciInventoryTest
       01:56:38 PM on 04/04/18 TEMP: 27 C

       Actual number of instances does not match expected:
       Device: Nitrox PX 1620
       Possible Device ID's: { 0x0010 } Vendor ID: 177d
       Expected Number of Instances: 4
       Actual Number of Instances:   3
       Device BDF's that are present can be found in the DiagLog (info)

[DiagLog End]
       <----------- TESTING HAS BEEN HALTED!! ----------->
       <------------------ TEST SUMMARY ------------------>
testAdamaPegasusFpgaLatchStatus----------PASSED
testAdamaPciInventory--------------------FAILED

TEST SUITE FAILED
RESETTING TEST STATUS!
diag_fld >

***********************************
in mfg. diag mode
****************************
diag_mfg > t*
testAdamaPegasusFpgaLatchStatus------------------------------------------>PASSED
testAdamaPciInventory---------------------------------------------------->FAILED
[DiagLog Start]

       [ERROR]: PID:2341 (22) Function:DiagPciInventoryTest
       02:04:00 PM on 04/04/18 TEMP: 26 C

       Actual number of instances does not match expected:
       Device: Nitrox PX 1620
       Possible Device ID's: { 0x0010 } Vendor ID: 177d
       Expected Number of Instances: 4
       Actual Number of Instances:   3
       Device BDF's that are present can be found in the DiagLog (info)

[DiagLog End]
testAdamaPciLinkStatus--------------------------------------------------->PASSED
testAdamaBootDeviceAttributes-------------------------------------------->PASSED
testAdamaEusbFileSystem-------------------------------------------------->PASSED
testAdamaPegasusFpgaAcess------------------------------------------------>PASSED
testAdamaI2cMasterRegAddr------------------------------------------------>PASSED
testAdamaI2cMasterRegData------------------------------------------------>PASSED
testAdamaI2cMainMux------------------------------------------------------>PASSED
testAdamaIdProm---------------------------------------------------------->PASSED
testAdamaCpuTempSensors-------------------------------------------------->PASSED
testAdamaTempSensors----------------------------------------------------->PASSED
testAdamaPolRegulators--------------------------------------------------->PASSED
testAdamaPhyHotswapStatus------------------------------------------------>PASSED
testAdamaPlxEepromRevision----------------------------------------------->PASSED
testAdamaI2cPex87XX------------------------------------------------------>PASSED
testAdamaI2cSi5338c------------------------------------------------------>PASSED
testAdamaFanId----------------------------------------------------------->PASSED

Solution

The NIU board is faulty and requires a replacement.

Attachments

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