MaxRep: MaxRep Agent not Communicating with MaxRep Appliance

Asset ID:	1-72-2391784.1
Update Date:	2018-04-27
Keywords:

Solution Type Problem Resolution Sure

Solution 2391784.1 : MaxRep: MaxRep Agent not Communicating with MaxRep Appliance

Related Items


Pillar Axiom Replication Engine (MaxRep)

Related Categories


PLA-Support>Sun Systems>DISK>Flash Storage>SN-DK: MaxRep-3x
 Tools>Primary Use>Configuration

MaxRep Agent Communication Errors

In this Document

Symptoms

Changes

Cause

Solution

References

Created from <SR 3-17354917971>

Applies to:

Pillar Axiom Replication Engine (MaxRep) - Version 3.0 to 3.0 [Release 3.0]
Information in this document applies to any platform.
System showing alerts and customer had difficulty in identifying the problems

Symptoms

FS1-2 GUI shows system status as Warning, MaxRep GUI shows an error under Monitor tab, Agent Heartbeat.

Changes

Data host server removed from MaxRep protection.

Cause

Change was made without removing MaxRep agent first.

Solution

Using the IP address of the Control Server MaxRep Engine, remove missing agent from MaxRep using this URL http://<ip_address>/ui/unregister_host.php:

URL to Unregister MaxRep Agent

NOTE: This page is not otherwise accessible, you must use "unregister_host.php" in the URL.

References

<BUG:27927376> - MAXREP AGENT LOSS OF COMMUNICATION

Attachments

This solution has no attachment