| Asset ID: |
1-72-2385730.1 |
| Update Date: | 2018-04-13 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2385730.1
:
IBM LTO3 - Backups Are Failing With WRITE_ERROR. Error Codes 6 and 7 on Op Panel
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: OEM Drive and Library
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for service personnel
Created from <SR 3-17269620218>
Applies to:
IBM LTO3 Tape Drive - Version All Versions and later
Information in this document applies to any platform.
Drive failed the health check in ITDT on 5 different diag tapes. It also failed the on board diagnostics on 5 diag tapes with error codes 6 and 7. Used a clean cart to clean the drive and it did not help.
Symptoms
Backups are failing with WRITE_ERROR on drive.
3287 - (2X)
Device transitioned to not ready, address=(Drive_Bay44)4,2,-2,1,2
(Errors Started - 2018-04-07 15:41:32 Errors Stopped - 2018-04-07 15:42:22)
3842 - (10X)
Drive needs cleaning, drive=4,2,-2,1,2 requester=hli0
(Errors Started - 2018-04-06 22:06:28 Errors Stopped - 2018-04-10 00:56:33)
3992 - (16X)
Warning from device, drive 4,2,-2,1,2: getState Successful (state = empty, label = , enableLibraryMode = 0, type = IbmUltrium3)
Warning from device, drive 4,2,-2,1,2: rewindUnload Successful with mediaError: ,
Warning from device, drive 4,2,-2,1,2: getState Successful (state = empty, label = , enableLibraryMode = 1, type = IbmUltrium3)
VOLSERS seen in 3992 messages: KC0704L3 (x1) KC0890L3 (x1) KC1206L3 (x2) KC1249L3 (x1) KC1310L3 (x2) KC1486L3 (x1) KC1487L3 (x1)
(Errors Started - 2018-04-06 17:37:52 Errors Stopped - 2018-04-10 16:07:37)
2018-04-10 16:23:42 Drives with failures from multiple pieces of media:
4.2.-2.1.2 - Volumes: KC1310L3 , KC0890L3 , KC1206L3 , KC1487L3 , KC1486L3 , KC0704L3 , KC1249L3
Changes
Cause
Excessive write errors.
Solution
Replace defective drive.
Attachments
This solution has no attachment
