OCEEMS Service Running But GUI Cannot Open

Asset ID:	1-72-2381631.1
Update Date:	2018-04-06
Keywords:

Solution Type Problem Resolution Sure

Solution 2381631.1 : OCEEMS Service Running But GUI Cannot Open

Applies to:

Oracle Communications EAGLE (Software) - Version EAGLE 46.0 and later
Tekelec

Symptoms

OCEEMS GUI cannot be accessed.

Changes

Cause

/var directory is 100% utilized

df -hk
Filesystem Size Used Avail Use% Mounted on
/dev/mapper/vgroot-plat_root
  992M 433M 509M 46% /
/dev/mapper/vgroot-plat_tmp
  992M 34M 908M 4% /tmp
/dev/mapper/vgroot-plat_var
  992M 992M 0 100% /var
/dev/mapper/vgroot-plat_var_tklc
  3.9G 944M 2.8G 26% /var/TKLC
/dev/mapper/vgroot-plat_usr
  3.9G 1.9G 1.8G 52% /usr
/dev/mapper/vgroot-Tekelec
  345G 150G 179G 46% /Tekelec
/dev/cciss/c0d0p1 251M 23M 216M 10% /boot
tmpfs 16G 0 16G 0% /dev/shm
/dev/cciss/c1d0p1 2.0T 103G 1.8T 6% /u01

Solution

1. Check for any unwanted data in /var and remove those files:

du -hk /var

2. Once enough space (less than 80% utilized to start with) stop e5msService:
service e5msService stop

Insert code here. Use 'Paste as plaint text' to retain layout.

3. start e5msService:

service e5msService start

Attachments

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