VSM6, VSM7 - VTCS status of ONLINE-P or QUIESCING when bringing VTSS back from maintenance

Asset ID:	1-72-2381516.1
Update Date:	2018-04-06
Keywords:

Solution Type Problem Resolution Sure

Solution 2381516.1 : VSM6, VSM7 - VTCS status of ONLINE-P or QUIESCING when bringing VTSS back from maintenance

Applies to:

StorageTek Virtual Storage Manager System 6 (VSM6) - Version All Versions and later
StorageTek Virtual Storage Manager System 7 (VSM7) - Version 7.0.0 and later
All Platforms

Symptoms

VSM is varied QUIESCED or ONLINE after a maintenance.
NC0000000 SYSA 2015070 04:54:16.46 SYS1BOR 40080A03 .V VTSS(VSM222) QUIESCED/ONLINE
N 6800000 SYSB 2015070 04:54:17.30 STC39200 00000010 *.SLS6741I QUIESCING OF VTSS VSM222 INITIATED FROM HOST SYSA

Virtual Tape Subsystem (VTSS) goes QUIESCED/ONLINE to hosts B,C and D

N 6800000 SYSB 2015070 04:54:17.73 STC39200 00000010 .SLS6632I VTSS VSM222 SERVER READY; STATE IS QUIESCED/ONLINE
N 6800000 SYSC 2015070 04:54:18.21 STC86963 00000010 .SLS6632I VTSS VSM222 SERVER READY; STATE IS QUIESCED/ONLINE
N 6800000 SYSD 2015070 04:54:17.69 STC71794 00000010 .SLS6632I VTSS VSM222 SERVER READY; STATE IS QUIESCED/ONLINE

Message SLS6675E is displayed for all defined virtual tape drives (VTD)s on HOSTA
N 6800000 SYSA 2015070 04:54:18.71 STC10878 00000010 .SLS6675E VTSS:VSM222 VTD:4A00 CONFIGURATION ERROR RC=6A40FF14
N 6800000 SYSA 2015070 04:54:18.71 STC10878 00000010 .SLS6675E VTSS:VSM222 VTD:4A01 CONFIGURATION ERROR RC=6A40FF14
N 6800000 SYSA 2015070 04:54:18.71 STC10878 00000010 .SLS6675E VTSS:VSM222 VTD:4A02 CONFIGURATION ERROR RC=6A40FF14
N 6800000 SYSA 2015070 04:54:18.71 STC10878 00000010 .SLS6675E VTSS:VSM222 VTD:4A03 CONFIGURATION ERROR RC=6A40FF14
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N 6800000 SYSA 2015070 04:54:18.78 STC10878 00000010 .SLS6675E VTSS:VSM222 VTD:4AFF CONFIGURATION ERROR RC=6A40FF14

VTCS on SYSA fails to send ECAM to VSM222, displays message SLS6608E fails to bring VTSS QUIESCED/ONLINE
N 6800000 SYSA 2015070 04:54:18.81 STC10878 00000010 .SLS6608E NO VIRTUAL DEVICES DEFINED FOR VTSS VSM222

After SLS6608E VSM gets stuck in ONLINE-P/QUIESCING status

Changes

Cause

VTCS is attempting to send the ECAM I/O commands to the VTSS via the offline I/O process but fails.

Solution

Before maintenance:
1. Vary o VTSS "QUIESCED"
2. When "QUIESCED" vary "OFFLINE"
3. Vary VTDs and PATHs OFFLINE in all hosts.
4. Give VTSS to FE
After maintenance:
5. Vary PATHS ONLINE in all hosts
6. Vary at least on VTD ON/OFF to MVS on hosts running HSC / vtcs to avoid QUIESCING and ONLINE-P)
7. Vary VTSS "QUIESCED"
8. Run VTCS AUDIT to VTSS
9. Vary VTSS ONLINE
10. Vary VTDs ONLINE to client and server hosts

If step 6 is not executed and VTSS goes ONLINE-P or QUIESCING, Step6 must be executed and HSC/VTCS must be bounced.

References

<NOTE:1484846.1> - VSM - ECAM I/O error RC=6A40FF14

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